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Federal Communications Commission

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Federal Communications Commission
Basic information
Founded 1934
Legal Structure Government Agency
Industry
Also known as
Official website https://fcc.gov/

The Federal Communications Commission (FCC) is a governmental regulatory agency tasked with ensuring a competitive and fair market for radio, television, wire, satellite, and cable communications within the United States of America and its territories.[1] The commission is currently chaired by Brendan Carr, who is expected to shift the FCC’s focus on several key communication policy areas such as net neutrality, broadband regulation, digital equity, market competition, infrastructure funding, online content moderation, and regulatory treatment for similar communications services.[2]

Current regulations relevant to consumer protection

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  • Truth-in-Billing Rules (47 CFR § 64.2401):[3] Ensures that telecommunications bills are clear, accurate, and not misleading, protecting consumers from hidden fees, unclear charges, and deceptive billing practices.
  • Slamming and Cramming Rules (47 CFR § 64.1100 and 47 CFR § 64.1200):[4] Prevents unauthorized switching of telecommunications service provider and unauthorized charges to phone bills.
  • Telephone Consumer Protection Act (47 U.S.C. § 227):[5] Makes SMS spam (robotexts) illegal. Requires prior consent for automated calls and prohibits unsolicited advertisements over the public telephone system.
  • Robocall and Spoofing Rules (47 CFR § 64.1600):[6] Requires callers to obtain consent before making robocalls and prohibits misleading caller ID information.
  • Do-Not-Call Registry Rules (47 CFR § 64.1200 et seq.):[7] Allows consumers to opt out of receiving telemarketing calls.
  • Net Neutrality Rules (Open Internet Order) (47 CFR § 8.1 et seq.):[8] Ensures that internet service providers (ISPs) treat all internet traffic equally without blocking, throttling, or prioritizing certain content.
  • Broadband Transparency Rules (47 CFR § 8.1 et seq.):[8] Requires ISPs to disclose accurate information about their services, including speeds, fees, and data caps.
  • Broadband Consumer Privacy Rules (47 CFR § 64.2001 et seq.):[9] Requires ISPs to obtain opt-in consent before sharing sensitive consumer data.
  • Consumer Complaint Process (47 CFR § 1.711 et seq.):[10] Provides a mechanism for consumers to file complaints against telecommunications providers.

See also

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References

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