GoPro falsly advertising camera as waterproof: Difference between revisions
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Product | '''Product Page Claims vs. Discrepancy in Warranty''' | ||
The product page of the '''GoPro HERO12 Black''' asserts that the camera is '''"Waterproof to 33ft (10m)"''' without a housing.<ref>https://gopro.com/en/us/shop/cameras/hero12-black/CHDHX-121-master.html</ref> This is highlighted in the '''Product Details''' section of the page, implying that the device is exceptionally durable and safe for use underwater. | |||
The '''warranty refutes it'''. The warranty by GoPro specifically says:<blockquote>''Because of possible user resealing errors, this product is not warranted against water housing leakage or any resulting damage.''<ref>https://community.gopro.com/s/article/Warranty-Information?language=en_US</ref></blockquote>This implies that while GoPro touts the camera as '''waterproof''', the company is '''not guaranteeing against water damage''' as a result of user misdoing in keeping the device tightly sealed. This gap between how the product has been advertised as capable and how the warranty fails to protect for has caused the public to question the '''durability of the waterproof function''' and the '''accountability of the company''' in the event of water damage. | |||
== References == | |||
<references /> | <references /> | ||
[[Category:GoPro]] | |||
[[Category:Action cameras]] | |||
[[Category:False Advertising]] | |||