Miku: Difference between revisions
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Miku is a Private company that was founded in 2018 by Eric White<ref>https://mikucare.com/blogs/blog/founder-eric-white-miku-baby-monitor</ref> and is selling smart baby monitors with features such as Night Vision, sensors for temperature, humidity and ambient light, a 1080P camera, 7-day video storage, and audio/video recording capabilities.<ref name=":0">https://mikucare.com/pages/specs</ref> Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase <ref name=":0" /><ref>https://mikucare.com/pages/warranty</ref> | Miku is a Private company that was founded in 2018 by Eric White<ref>https://mikucare.com/blogs/blog/founder-eric-white-miku-baby-monitor</ref> and is selling smart baby monitors with features such as Night Vision, sensors for temperature, humidity and ambient light, a 1080P camera, 7-day video storage, and audio/video recording capabilities.<ref name=":0">https://mikucare.com/pages/specs</ref> Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.<ref name=":0" /><ref>https://mikucare.com/pages/warranty</ref> | ||
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Through the acquisition of Miku Inc by Innovative Health Monitoring LLC, Miku sent out an email notice to all of their users on September 15'th 2023 detailing changes to Miku starting October 1'st 2023. These changes would | Through the acquisition of Miku Inc by Innovative Health Monitoring LLC, Miku sent out an email notice to all of their users on September 15'th 2023 detailing changes to Miku starting October 1'st 2023. These changes would | ||
=== | === Changes Made === | ||
Introduced a subscription service which would allow new users to continue using Miku features that were previously free. | |||
#Updated Free features: | |||
#*Live HD video and audio streaming (available locally only unless the customer's smartphone or tablet is operating on the same wireless network as the monitoring device) | |||
#Updated Subscription Membership features At '''<u>$9.99</u>''' per month: | |||
#*Live HD video and audio (local and remote access); | |||
#*two-way talk; | |||
#*live breathing waveform; | |||
#*sleep and health analytics; | |||
#*environmental analytics; | |||
#*various notifications and alerts; | |||
#*sounds and lullabies; | |||
#*three days of video storage; | |||
#*Care+ access; | |||
#*wellness trends.; | |||
#*tips from medical and sleep experts; and | |||
#*wellness tracking tools (height, weight, feeding, body temp, diaper changes) | |||
#Offer access to higher tier memberships that include longer term video storage at the following levels: | |||
#*Monthly Membership + 30 days of video storage ($14.99 per month); | |||
#*Monthly Membership + 1 Year of video storage ($19.99 per month); and | |||
#*Monthly Membership + Unlimited video storage ($29.99 per month) | |||
===Customer Response=== | |||
=== | |||
Many customers were displeased with the subscription service added to Miku. Leading to products being returned and customers emailing Innovative Health Monitoring to voice their opinions with the company. | Many customers were displeased with the subscription service added to Miku. Leading to products being returned and customers emailing Innovative Health Monitoring to voice their opinions with the company. | ||
Due to these subscription changes being instituted through automatic updates to the Miku mobile application, turning off automatic updates and refusing to update the Miku app would keep the features that were now locked behind a subscription.<ref>https://www.reddit.com/r/daddit/comments/16jr4vy/miku_bought_out_and_now_charging_a_subscription/</ref> | Due to these subscription changes being instituted through automatic updates to the Miku mobile application, turning off automatic updates and refusing to update the Miku app would keep the features that were now locked behind a subscription.<ref>https://www.reddit.com/r/daddit/comments/16jr4vy/miku_bought_out_and_now_charging_a_subscription/</ref> | ||
=== | ===Broader Implications=== | ||
ToDO | ToDO | ||
==References== | ==References== | ||
<references /> | <references /> | ||