Honda requires connection of the car to the internet and creating an account to be able to download offline map updates.: Difference between revisions
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|description=Honda requires vehicle internet connection and | |description=Honda requires vehicle internet connection and account creation on its navigation portal to download offline map updates, despite already having the VIN. | ||
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|Type=Forced Account Creation,Privacy | |Type=Forced Account Creation,Privacy | ||
|Description=Requires car internet connection and | |Description=Requires car internet connection and account creation to download offline map updates despite already having the VIN | ||
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Honda owners who purchased vehicles with built-in navigation systems can't download offline map updates without first connecting the car to the internet | Honda owners who purchased vehicles with built-in navigation systems can't download offline map updates without first connecting the car to the internet, activating Online Services to transmit the vehicle's VIN to [[HERE Technologies]], and creating an account on the Honda Navigation Store.<ref name="honda-faq">{{Cite web |title=Honda FAQ & Troubleshooting Guide |url=https://hondanavi.navigation.com/static/WFS/Shop-HondaNA-Site/-/Shop-HondaNA/en_US/Documents/Honda-FAQ-and-Troubleshooting-Guide.pdf |access-date=2026-03-26 |website=Honda Navigation Store |publisher=HERE Technologies}}</ref><ref name="honda-navi-store">{{Cite web |title=Honda Navigation System GPS Map Update |url=https://hondanavi.navigation.com/home/en_US/HondaNA/USD |access-date=2026-03-26 |website=Honda Navigation Store |publisher=HERE Technologies}}</ref> Honda already has the VIN for each vehicle and sends owners personalized emails with that VIN to notify them of available updates, but the download process still requires the vehicle to independently transmit the same VIN through Online Services and the owner to register on the HERE Technologies portal before the update can be downloaded.<ref name="honda-faq" /> | ||
== Background == | == Background == | ||
[[Honda]] sells several vehicle models with infotainment systems that include built-in navigation maps. The map data is provided by HERE Technologies, a mapping and location data company that operates the Honda Navigation Store at hondanavi.navigation.com.<ref name="honda-navi-store" | [[Honda]] sells several vehicle models with infotainment systems that include built-in navigation maps. The map data is provided by HERE Technologies, a mapping and location data company that operates the Honda Navigation Store at hondanavi.navigation.com.<ref name="honda-navi-store" /> Honda's MapCare program provides free map updates for a limited period after new vehicle purchase, after which owners must pay for a subscription renewal.<ref name="honda-faq" /> | ||
To update their maps, owners must enter their vehicle model, model year, VIN, and current database version | To update their maps, owners must register an account on the Honda Navigation Store, enter their vehicle model, model year, VIN, and current database version, then download the update to a USB drive on a Windows or Mac computer.<ref name="honda-faq" /><ref name="honda-navi-store" /> The update cannot be downloaded to a phone, tablet, or Chromebook. The USB drive is then inserted into the vehicle to install the update, a process that takes roughly 40 minutes.<ref name="piloteers-nav-response">{{Cite web |title=Your Complimentary Map Update Is Now Available! |url=https://www.piloteers.org/threads/your-complimentary-map-update-is-now-available.183448/ |date=2023-09-20 |access-date=2026-03-26 |website=Honda Pilot Forums (piloteers.org)}}</ref> | ||
== Online Services requirement == | == Online Services and account requirement == | ||
Downloading a map update requires two separate gatekeeping steps: the vehicle must have Online Services activated, and the owner must create an account on the Honda Navigation Store portal operated by HERE Technologies.<ref name="honda-navi-store" /> The portal prompts users to register with an email address and password before proceeding.<ref name="honda-navi-store" /> | |||
Honda's own FAQ states that Online Services must be turned on because "this is the only way HERE Technologies gets a feed of the vehicle VIN in able to recognize it on the MapCare portal."<ref name="honda-faq" /> The FAQ adds that Online Services "should remain on while you complete a map update download or Wi-Fi update."<ref name="honda-faq" /> | Honda's own FAQ states that Online Services must be turned on because "this is the only way HERE Technologies gets a feed of the vehicle VIN in able to recognize it on the MapCare portal."<ref name="honda-faq" /> The FAQ adds that Online Services "should remain on while you complete a map update download or Wi-Fi update."<ref name="honda-faq" /> | ||