PHH Mortgage Corporation: Difference between revisions

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| Official Website =https://www.phhmortgage.com/

| Logo =PHH-Mortgage.png

}}Mortgage ~~Service Center~~ is a subsidiary of ~~PHH~~ Mortgage, a privately held ~~corporation headquartered in New Jersey that provides residential~~ mortgage ~~origination~~ and ~~servicing~~.

}}PHH Mortgage Corporation is a subsidiary of Onity Mortgage, a privately held mortgage servicer and lender based in Florida.

==Consumer impact summary==

Mortgage ~~Service Center engages in direct marketing by utilizing publicly available county records~~, ~~including property details such as closing dates~~, loan ~~amounts~~, ~~lender names~~, ~~mortgagor names~~, and ~~addresses~~, to ~~contact new~~ homeowners ~~with mortgage~~-~~related offers~~.

PHH Mortgage Corporation, a non-bank residential mortgage servicer, has faced multiple allegations related to improper loan servicing practices, impacting borrowers across the United States. The company has been accused of failing to properly apply borrower payments, charging unauthorized fees, and mishandling loan modification requests. In some cases, PHH provided misleading information to homeowners facing foreclosure, and in others, it failed to maintain accurate records or oversee third-party vendors involved in servicing and foreclosure processes.

~~By referencing details related~~ to ~~a homeowner's recent mortgage~~, ~~Mortgage Service Center aims~~ to ~~establish credibility~~ and ~~engage potential customers~~.

These practices have led to financial hardship for many homeowners, with some experiencing delays or miscommunications that resulted in foreclosures or loss of modification opportunities. In response to these allegations, PHH has reached settlements, including restitution for affected borrowers and commitments to adopt improved servicing standards. Despite these actions, the company’s practices have raised concerns about transparency, consumer protection, and the treatment of financially struggling homeowners.

==Incidents==

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 | Official Website =https://www.phhmortgage.com/
 | Logo =PHH-Mortgage.png
-}}Mortgage Service Center is a subsidiary of PHH Mortgage, a privately held corporation headquartered in New Jersey that provides residential mortgage origination and servicing.
+}}PHH Mortgage Corporation is a subsidiary of Onity Mortgage, a privately held mortgage servicer and lender based in Florida.
 ==Consumer impact summary==
-Mortgage Service Center engages in direct marketing by utilizing publicly available county records, including property details such as closing dates, loan amounts, lender names, mortgagor names, and addresses, to contact new homeowners with mortgage-related offers.
+PHH Mortgage Corporation, a non-bank residential mortgage servicer, has faced multiple allegations related to improper loan servicing practices, impacting borrowers across the United States. The company has been accused of failing to properly apply borrower payments, charging unauthorized fees, and mishandling loan modification requests. In some cases, PHH provided misleading information to homeowners facing foreclosure, and in others, it failed to maintain accurate records or oversee third-party vendors involved in servicing and foreclosure processes.
-By referencing details related to a homeowner's recent mortgage, Mortgage Service Center aims to establish credibility and engage potential customers.
+These practices have led to financial hardship for many homeowners, with some experiencing delays or miscommunications that resulted in foreclosures or loss of modification opportunities. In response to these allegations, PHH has reached settlements, including restitution for affected borrowers and commitments to adopt improved servicing standards. Despite these actions, the company’s practices have raised concerns about transparency, consumer protection, and the treatment of financially struggling homeowners.
 ==Incidents==