Nissan shuts 2G car service in UK: Difference between revisions

Line 2:

Nissan is shutting down its 2G app for older electric cars in the UK ~~from~~ April 2024.

'''[[Nissan]]''' is shutting down its 2G app for older electric cars in the UK, starting April 2024.

==Background==

Mobile Network Operators (MNOs) in the UK have confirmed that 2G services will ~~not~~ be ~~available past~~ the end of the decade, ~~but~~ individual operators are ~~switching off 2G~~ services at different times ~~says~~ Nissan.<ref name=":0">{{Cite web |last=Flaherty |first=Nick |date=4 Mar 2024 |title=Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. |url=https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |access-date=1 Mar 2025 |website=EENews Automotive}}</ref> Nissan ~~states that they prepare themselves~~ for ~~2G services being phased~~ out, the UK government ~~says that~~ operators ~~have until 2033~~ to switch off 2G.<ref>{{Cite web |last=Rainford |first=Paul |date=4 Mar 2024 |title=Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app |url=https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |access-date=1 Mar 2025 |website=LightReading}}</ref>

Mobile Network Operators (MNOs) in the UK have confirmed that '''2G services''' will be phased out by the end of the decade, though individual operators are discontinuing these services at different times, according to Nissan.<ref name=":0">{{Cite web |last=Flaherty |first=Nick |date=4 Mar 2024 |title=Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. |url=https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |access-date=1 Mar 2025 |website=EENews Automotive}}</ref> While Nissan is preparing for the phase-out, the UK government has set a deadline of 2033 for operators to completely switch off 2G services.<ref>{{Cite web |last=Rainford |first=Paul |date=4 Mar 2024 |title=Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app |url=https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |access-date=1 Mar 2025 |website=LightReading}}</ref>

==App support==

The shutdown affects approximately '''3,000 Nissan Leaf and e-NV200 vehicles''' manufactured before 2016. These early models rely on the 2G network for connectivity. While around half of these vehicles are active users of the app, they will lose remote functionality after the shutdown. However, key features such as the '''Climate Control Timer''' and '''Charging Timer''' will remain accessible directly through the car's navigation system.<ref name=":0" />

~~==App support ==~~

Around 3,000 Nissan Leaf and e-NV200 cars made before 2016 are affected by the app being withdrawn. The move impacts early LEAF and e-NV20 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely.<ref name=":0" />

===Nissan's response===

Nissan ~~told~~ the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset".<ref name=":1">{{Cite web |last=Rahman-Jones |first=Imran |last2=Kleinman |first2=Zoe |date=4 Mar 2024 |title=Nissan accused of dumping its electric car pioneers |url=https://www.bbc.com/news/technology-68426263 |access-date=1 Mar 2025 |website=BBC News}}</ref> ~~It added: "Owners will~~, ~~however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car~~'s ~~Navigation System~~."

Nissan stated to the BBC:<blockquote>The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation for the 2G technology sunset. Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System.<ref name=":1">{{Cite web |last=Rahman-Jones |first=Imran |last2=Kleinman |first2=Zoe |date=4 Mar 2024 |title=Nissan accused of dumping its electric car pioneers |url=https://www.bbc.com/news/technology-68426263 |access-date=1 Mar 2025 |website=BBC News}}</ref></blockquote>

=== Consumer response ===

Customers have expressed frustration and disappointment, telling the BBC they were not informed about the app's discontinuation and did not expect such a sudden withdrawal of services.<ref name=":1" />

~~==Consumer response==~~

~~Customers have reacted with anger, telling the BBC they did not expect it to be withdrawn.<ref name=":1" />~~

==References==

[[Category:Nissan]]

@@ Line 2: / Line 2: @@
 {{Incomplete}}
-Nissan is shutting down its 2G app for older electric cars in the UK from April 2024.
+'''[[Nissan]]''' is shutting down its 2G app for older electric cars in the UK, starting April 2024.
 ==Background==
-Mobile Network Operators (MNOs) in the UK have confirmed that 2G services will not be available past the end of the decade, but individual operators are switching off 2G services at different times says Nissan.<ref name=":0">{{Cite web |last=Flaherty |first=Nick |date=4 Mar 2024 |title=Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. |url=https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |access-date=1 Mar 2025 |website=EENews Automotive}}</ref> Nissan states that they prepare themselves for 2G services being phased out, the UK government says that operators have until 2033 to switch off 2G.<ref>{{Cite web |last=Rainford |first=Paul |date=4 Mar 2024 |title=Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app |url=https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |access-date=1 Mar 2025 |website=LightReading}}</ref>
+Mobile Network Operators (MNOs) in the UK have confirmed that '''2G services''' will be phased out by the end of the decade, though individual operators are discontinuing these services at different times, according to Nissan.<ref name=":0">{{Cite web |last=Flaherty |first=Nick |date=4 Mar 2024 |title=Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. |url=https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |access-date=1 Mar 2025 |website=EENews Automotive}}</ref> While Nissan is preparing for the phase-out, the UK government has set a deadline of 2033 for operators to completely switch off 2G services.<ref>{{Cite web |last=Rainford |first=Paul |date=4 Mar 2024 |title=Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app |url=https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |access-date=1 Mar 2025 |website=LightReading}}</ref>
+==App support==
+The shutdown affects approximately '''3,000 Nissan Leaf and e-NV200 vehicles''' manufactured before 2016. These early models rely on the 2G network for connectivity. While around half of these vehicles are active users of the app, they will lose remote functionality after the shutdown. However, key features such as the '''Climate Control Timer''' and '''Charging Timer''' will remain accessible directly through the car's navigation system.<ref name=":0" />
-==App support ==
-Around 3,000 Nissan Leaf and e-NV200 cars made before 2016 are affected by the app being withdrawn. The move impacts early LEAF and e-NV20 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely.<ref name=":0" />
 ===Nissan's response===
-Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset".<ref name=":1">{{Cite web |last=Rahman-Jones |first=Imran |last2=Kleinman |first2=Zoe |date=4 Mar 2024 |title=Nissan accused of dumping its electric car pioneers |url=https://www.bbc.com/news/technology-68426263 |access-date=1 Mar 2025 |website=BBC News}}</ref> It added: "Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System."
+Nissan stated to the BBC:<blockquote>The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation for the 2G technology sunset. Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System.<ref name=":1">{{Cite web |last=Rahman-Jones |first=Imran |last2=Kleinman |first2=Zoe |date=4 Mar 2024 |title=Nissan accused of dumping its electric car pioneers |url=https://www.bbc.com/news/technology-68426263 |access-date=1 Mar 2025 |website=BBC News}}</ref></blockquote>
+=== Consumer response ===
+Customers have expressed frustration and disappointment, telling the BBC they were not informed about the app's discontinuation and did not expect such a sudden withdrawal of services.<ref name=":1" />
-==Consumer response==
-Customers have reacted with anger, telling the BBC they did not expect it to be withdrawn.<ref name=":1" />
 ==References==
 <references />
 [[Category:Nissan]]