NZXT: Difference between revisions
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===Hardware Warranty coverage issues=== | ===Hardware Warranty coverage issues=== | ||
Serval reports of excessively difficult or denied Warranty coverage issues on their 6-year Kraken aio coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process <ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref> | Serval reports of excessively difficult or denied Warranty coverage issues on their 6-year Kraken aio coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref> | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:NZXT]] | [[Category:NZXT]] | ||
Revision as of 12:37, 21 March 2025
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NZXT
| Basic information | |
|---|---|
| Founded | 2004 |
| Legal structure | Private |
| Industry | Computer hardware |
| Official website | http://nzxt.com/ |
NZXT, Inc. is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.[1]
Controversies
- Main article: NZXT Flex
NZXT's Gaming PC rental program called Flex: Gamers Nexus Investigates NZXT's "Flex" Computer Rental Program, followed by NZXT's Response To Gamers Nexus' Investigation
Hardware Warranty coverage issues
Serval reports of excessively difficult or denied Warranty coverage issues on their 6-year Kraken aio coolers. One user reports being instructed to live stream[2] their warranty issue in their RMA process.[3][4][2][5]
References
- ↑ Burke, Steve (27 May 2016). "NZXT Factory Tour in China – Start-to-Finish Case Manufacturing". GamersNexus. Archived from the original on 23 May 2017. Retrieved 18 Mar 2025.
- ↑ 2.0 2.1 @aaradorn (3 Nov 2019). "NZXT warranty is a bit of a pain in the ass. Kraken x62". Linus Tech Tips Forum. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Customer Support is Refusing to Honor Warranty on Defective Part". Reddit. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Controversy Discussion". PCGamer. 5 Dec 2024. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Gaming PCs - Warranty Claim and RMA FAQ". NZXT. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link)