Samsung: Difference between revisions

Revision as of 17:54, 16 January 2025

❗This article uses tone or wording inconsistent with the editorial guidelines.

A moderator needs to check the page before this notice can be removed. Visit the noticeboard or the #appeals channel in either Zulip or Discord to request removal.

More info ▼

The wiki's voice should remain neutral and avoid loaded language or unnecessary offence. Direct attacks on individuals or companies are not permitted; malice may only be attributed through quotation and citation, never in the wiki's voice. In theme articles argumentation is allowed but should be clear, formal, and never inflammatory.

Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Concerns have been made over Samsung's business practices that some have described of as Anti-consumer, and Anti-competitive.

Summary of Anti-consumer practices

Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.

Other allegations include unethical practices like paying technicians to deliberately damage customers' TVs with tools to void warranties, and astroturfing online.

References

@@ Line 1: / Line 1: @@
 {{ToneWarning}}
-Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Samsung's Anti-consumer, and Anti-competitive business practices have raised numerous concerns over the years.
+Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Concerns have been made over Samsung's business practices that some have described of as Anti-consumer, and Anti-competitive.
 === Summary of Anti-consumer practices ===