Dyson: Difference between revisions

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| Logo = Dyson-Logo.webp

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'''[[wikipedia:Dyson (company)|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners~~), and~~ has been involved in several incidents related to the aftermarket repair of its products~~, which are detailed below~~.

'''[[wikipedia:Dyson (company)|Dyson Limited]]''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.

==Consumer impact summary==

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===Battery lifespan reduction===

{{Main|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}

'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer ~~has chosen to omit~~ a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

===Circuit boards covered in glue===

{{Main|Dyson covers circuit board in glue which prevents repairs}}

'''[[Dyson]]''' started applying a thick layer of glue to the circuit board~~, making~~ it impossible to replace the power button when it breaks, and ~~forcing customers~~ to replace the entire housing.

'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.

=== Deleting third-party repairs options ===

===Deleting third-party repairs options===

The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.

=== Difficult to repair battery packs for Dyson V6 cordless vacuum ===

===Difficult to repair battery packs for Dyson V6 cordless vacuum===

The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have plastic casing that is clipped shut in such a way that unclipping them ~~requires~~ damaging the casing. Additionally, the BMS used does not have a reset button. TronicsFix was ~~unsuccessful in repairing the~~ battery pack that was stuck sending the voltage without the button pressed down and ~~he was forced~~ to ~~buy a replacement~~.[https://youtu.be/Wa1dsoZK4tk?t=1109]

The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have a plastic casing that is clipped shut in such a way that unclipping them is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.[https://youtu.be/Wa1dsoZK4tk?t=1109]

==References==

[[Category:Dyson]]

@@ Line 8: / Line 8: @@
 | Logo = Dyson-Logo.webp
 }}
-'''[[wikipedia:Dyson (company)|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners), and has been involved in several incidents related to the aftermarket repair of its products, which are detailed below.
+'''[[wikipedia:Dyson (company)|Dyson Limited]]''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.
 ==Consumer impact summary==
@@ Line 16: / Line 16: @@
 ===Battery lifespan reduction===
 {{Main|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}
-'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer has chosen to omit a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.
+'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.
 ===Circuit boards covered in glue===
 {{Main|Dyson covers circuit board in glue which prevents repairs}}
-'''[[Dyson]]''' started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks, and forcing customers to replace the entire housing.
+'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.
-=== Deleting third-party repairs options ===
+===Deleting third-party repairs options===
 {{Main|Dyson ends relationship with third-party repair centers}}
 The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.
-=== Difficult to repair battery packs for Dyson V6 cordless vacuum ===
+===Difficult to repair battery packs for Dyson V6 cordless vacuum===
-The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have plastic casing that is clipped shut in such a way that unclipping them requires damaging the casing. Additionally, the BMS used does not have a reset button. TronicsFix was unsuccessful in repairing the battery pack that was stuck sending the voltage without the button pressed down and he was forced to buy a replacement.[https://youtu.be/Wa1dsoZK4tk?t=1109]
+The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have a plastic casing that is clipped shut in such a way that unclipping them is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.[https://youtu.be/Wa1dsoZK4tk?t=1109]
 ==References==
 <references />
 [[Category:Dyson]]