Turkcell Superonline: Difference between revisions

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| Official Website =https://superonline.net

| Logo =Superonline.png

}}Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure. Superonline is offering fibre broadband in 28 cities. In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell~~. Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings~~.

}}Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure. Superonline is offering fibre broadband in 28 cities. Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.

As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey. In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.

==Consumer-impact summary==

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==Incidents==

~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].~~

===Blue Coat Incident (2013)===

=== Blue Coat Incident (2013) ===

~~{{Main|link to the main article}}~~

There are allegations and discussions that Superonline uses Blue Coat products for censorship. Products manufactured by Blue Coat Systems are known as “dual-use” technologies that can be used to defend corporate networks, as well as by governments to censor the internet and monitor public internet traffic. These devices can see some encrypted traffic, block websites or record website traffic.

In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Syria.

In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Turkey and Syria.

===Fair Usage Terms Incident (2012-2019)===

Turkcell Superonline started to implement the so-called “Fair Usage Terms” in February 2012. Accordingly, in the data plans called “UNLIMITED”, users were assigned a data download quota of 50GB in a one-month period. Users who exceed this quota will have their connection speed reduced to 1 Mbps. There was also a 10GB quota for uploading data. Even if a user does not exceed the 50GB data download quota, if they exceed the 10GB data sending quota, their connection speed was reduced to 10% of the data plans bandwith ~~(1 Mbps download, 256kbps upload)~~. This practice of Superonline has received a huge reaction from users. However, Consumer Problems Arbitration Committees found Superonline's practice to be illegal and ruled in favor of the complaining consumers. This practice was terminated by the Information and Communication Technologies Authority on December 31, 2019.

Turkcell Superonline started to implement the so-called “Fair Usage Terms” in February 2012. Accordingly, in the data plans called “UNLIMITED”, users were assigned a data download quota of 50GB in a one-month period. Users who exceed this quota will have their connection speed reduced to 1 Mbps. There was also a 10GB quota for uploading data. Even if a user does not exceed the 50GB data download quota, if they exceed the 10GB data sending quota, their connection speed was reduced to 10% of the data plans bandwith. This practice of Superonline has received a huge reaction from users. However, Consumer Problems Arbitration Committees found Superonline's practice to be illegal and ruled in favor of the complaining consumers. This practice was terminated by the Information and Communication Technologies Authority on December 31, 2019.

===Injecting ads into websites (Date)===

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 | Official Website =https://superonline.net
 | Logo =Superonline.png
-}}Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure. Superonline is offering fibre broadband in 28 cities. In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell. Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.
+}}Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure. Superonline is offering fibre broadband in 28 cities. Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.
+As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey. In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.
 ==Consumer-impact summary==
@@ Line 12: / Line 14: @@
 ==Incidents==
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===Blue Coat Incident (2013)===
+=== Blue Coat Incident (2013) ===
-{{Main|link to the main article}}
 There are allegations and discussions that Superonline uses Blue Coat products for censorship. Products manufactured by Blue Coat Systems are known as “dual-use” technologies that can be used to defend corporate networks, as well as by governments to censor the internet and monitor public internet traffic. These devices can see some encrypted traffic, block websites or record website traffic.
-In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Syria.
+In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Turkey and Syria.
 ===Fair Usage Terms Incident (2012-2019)===
-Turkcell Superonline started to implement the so-called “Fair Usage Terms” in February 2012. Accordingly, in the data plans called “UNLIMITED”, users were assigned a data download quota of 50GB in a one-month period. Users who exceed this quota will have their connection speed reduced to 1 Mbps. There was also a 10GB quota for uploading data. Even if a user does not exceed the 50GB data download quota, if they exceed the 10GB data sending quota, their connection speed was reduced to 10% of the data plans bandwith (1 Mbps download, 256kbps upload). This practice of Superonline has received a huge reaction from users. However, Consumer Problems Arbitration Committees found Superonline's practice to be illegal and ruled in favor of the complaining consumers. This practice was terminated by the Information and Communication Technologies Authority on December 31, 2019.
+Turkcell Superonline started to implement the so-called “Fair Usage Terms” in February 2012. Accordingly, in the data plans called “UNLIMITED”, users were assigned a data download quota of 50GB in a one-month period. Users who exceed this quota will have their connection speed reduced to 1 Mbps. There was also a 10GB quota for uploading data. Even if a user does not exceed the 50GB data download quota, if they exceed the 10GB data sending quota, their connection speed was reduced to 10% of the data plans bandwith. This practice of Superonline has received a huge reaction from users. However, Consumer Problems Arbitration Committees found Superonline's practice to be illegal and ruled in favor of the complaining consumers. This practice was terminated by the Information and Communication Technologies Authority on December 31, 2019.
 ===Injecting ads into websites (Date)===