Turkcell Superonline: Difference between revisions

Turkcell Superonline started to implement the so-called "Fair Usage Terms" in February 2012. Accordingly, in the data plans called "UNLIMITED", users were assigned a data download quota of 50GB in a one-month period. Users who exceed this quota will have their connection speed reduced to 1 Mbps. There was also a 10GB quota for uploading data. Even if a user does not exceed the 50GB data download quota, if they exceed the 10GB data sending quota, their connection speed was reduced to 10% of the data plans bandwidth. This practice of Superonline has received a huge reaction from users. However, Consumer Problems Arbitration Committees found Superonline's practice to be illegal and ruled in favor of the complaining consumers. This practice was terminated by the Information and Communication Technologies Authority on December 31, 2019.<ref>{{Cite web |title=Wikipedia - Turkcell Superonline |url=https://tr.wikipedia.org/wiki/Turkcell_Superonline#Adil_Kullan%C4%B1m_Ko%C5%9Fullar%C4%B1}}</ref> Superonline also has an ongoing practice of reducing the connection speed to 1 Mbps and charging a re-activation fee for users who are late in paying their invoices.<ref>[https://tr.wikipedia.org/wiki/Turkcell_Superonline#Adil_Kullan%C4%B1m_Ko%C5%9Fullar%C4%B1 Wikipedia - Turkcell Superonline]</ref>