Positive practices: Difference between revisions
m Defined positive practices |
→Examples: Added types of practices with descriptions |
||
Line 3: | Line 3: | ||
==Examples== | ==Examples== | ||
{| class="wikitable" | |||
|+Common Positive Practices | |||
!Practice | |||
!Description | |||
|- | |||
|One-Time Purchase | |||
|Offering a product or service for a single payment with no recurring fees for core functionality | |||
|- | |||
|Right to Repair | |||
|Designing products to be repairable, and making parts, tools, manuals and software accessible | |||
|- | |||
|Transparent Pricing | |||
|Clearly displaying the full price (including all mandatory fees/taxes) upfront in advertising or early during checkout | |||
|- | |||
|Fair Return Policy | |||
|Offering easy returns, exchanges, or refunds within a reasonable timeframe | |||
|- | |||
|Clear Cancellation Policy | |||
|Making it simple and straightforward for consumers to cancel subscriptions without hoops | |||
|- | |||
|Ownership Model | |||
|Ensuring consumers own what they purchase, including the ability to use, modify, resell, or transfer the product freely | |||
|- | |||
|Honest Marketing | |||
|Providing accurate information about products. | |||
|- | |||
|Proactive Customer Support | |||
|Offering readily available support to identify and resolve issues efficiently. | |||
|} | |||
---- | |||
===One-time purchase vs. subscription plan=== | ===One-time purchase vs. subscription plan=== | ||
Subscription plans are usually cost-efficient in the short term, benefiting consumers who are unsure on a product and want to try it out. Many modern services exist exclusively under a subscription model and operate sensibly. One-time purchases are typically designed to operate cleanly and effectively for an extended period of time. | Subscription plans are usually cost-efficient in the short term, benefiting consumers who are unsure on a product and want to try it out. Many modern services exist exclusively under a subscription model and operate sensibly. One-time purchases are typically designed to operate cleanly and effectively for an extended period of time. |