Home Bargains: Difference between revisions
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Woman wrongly accused of theft due to facial recognition error (''2025-06'')=== | ===Woman wrongly accused of theft due to facial recognition error (''2025-06'')=== | ||
Home Bargains uses surveillance and facial recognition technology from a company called[[Facewatch]]. Due to an error, a woman was flagged as a shoplifter after her image was uploaded to the system, which led to her repeatedly being asked to leave stores of the chain without explanation. In one instance, employees surrounded her and demanded she leave.<ref>{{Cite web |last=Foran |first=Kelly |last2=Jahangir |first2=Rumeana |date=2025-06-14 |title=Facial recognition error sees woman accused of theft |url=https://www.bbc.com/news/articles/cdr510p7kymo |url-status=live |archive-url=https://web.archive.org/web/20250616161349/https://www.bbc.com/news/articles/cdr510p7kymo |archive-date=2025-06-16 |access-date=2025-06-16 |website=BBC}}</ref> | Home Bargains uses surveillance and facial recognition technology from a company called [[Facewatch]]. Due to an error, a woman was flagged as a shoplifter after her image was uploaded to the system, which led to her repeatedly being asked to leave stores of the chain without explanation. In one instance, employees surrounded her and demanded she leave.<ref>{{Cite web |last=Foran |first=Kelly |last2=Jahangir |first2=Rumeana |date=2025-06-14 |title=Facial recognition error sees woman accused of theft |url=https://www.bbc.com/news/articles/cdr510p7kymo |url-status=live |archive-url=https://web.archive.org/web/20250616161349/https://www.bbc.com/news/articles/cdr510p7kymo |archive-date=2025-06-16 |access-date=2025-06-16 |website=BBC}}</ref> | ||
==See also== | ==See also== | ||
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}} | {{Placeholder box|Link to relevant theme articles or companies with similar incidents.}} | ||
Revision as of 16:19, 16 June 2025
Home Bargains
| Basic information | |
|---|---|
| Short description | |
| Founded | 1976 |
| Type | Division |
| Industry | Retail |
| Official website | https://home.bargains/ |
Home Bargains is a chain of discount stores in the UK founded in 1976 by Tom Morris.
Consumer-impact summary
The company undermines privacy of its customers by sharing video surveillance and facial recognition data with a third party company.
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Home Bargains category.
Woman wrongly accused of theft due to facial recognition error (2025-06)
Home Bargains uses surveillance and facial recognition technology from a company called Facewatch. Due to an error, a woman was flagged as a shoplifter after her image was uploaded to the system, which led to her repeatedly being asked to leave stores of the chain without explanation. In one instance, employees surrounded her and demanded she leave.[1]
See also
References
- ↑ Foran, Kelly; Jahangir, Rumeana (2025-06-14). "Facial recognition error sees woman accused of theft". BBC. Archived from the original on 2025-06-16. Retrieved 2025-06-16.