Samsung: Difference between revisions

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Samsung is a ~~South Korean~~ Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment.

'''Samsung Group''' is a Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as Televisions, and Mobile Phones, as well as their home appliances such as Refrigerators, and Washing Machines.

== Consumer Protection Profile ==

==== Repairability ====

'''Status:''' Concerns

* The majority of Samsung Phones have components glued in place, making disassembly, and reassembly difficult.<ref>https://www.ifixit.com/News/44164/what-you-should-know-before-you-fix-samsung-phones</ref><ref>https://www.theregister.com/2021/03/12/ifixit_samsung_galaxy_s21_ultra/</ref>

* Samsung has imposed strict conditions on Authorized repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.theverge.com/samsung/2024/5/23/24163372/samsung-repair-snitch-aftermarket-parts</ref>

Concerns have been raised over Samsung's business practices that some  have described of as Anti-consumer{{Citation needed}}, and Anti-competitive.{{Citation needed}}

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 {{ToneWarning}}
-Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment.
+'''Samsung Group''' is a Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as Televisions, and Mobile Phones, as well as their home appliances such as Refrigerators, and Washing Machines.
 == Consumer Protection Profile ==
+==== Repairability ====
+'''Status:''' Concerns
+* The majority of Samsung Phones have components glued in place, making disassembly, and reassembly difficult.<ref>https://www.ifixit.com/News/44164/what-you-should-know-before-you-fix-samsung-phones</ref><ref>https://www.theregister.com/2021/03/12/ifixit_samsung_galaxy_s21_ultra/</ref>
+* Samsung has imposed strict conditions on Authorized repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.theverge.com/samsung/2024/5/23/24163372/samsung-repair-snitch-aftermarket-parts</ref>
 Concerns have been raised over Samsung's business practices that some <!-- Who? --> have described of as Anti-consumer{{Citation needed}}, and Anti-competitive.{{Citation needed}}