TeamViewer: Difference between revisions

Line 1:

TeamViewer has previously sold a "perpetual" license for versions 8-12, but after switching to a subscription-based Software As A Service model, they have pestered "perpetual" license owners to "upgrade" to a subscription license for their newer versions.

== Incidents ==

Recently, ~~they have~~ announced support will be fully shut down for these versions~~: [~~https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/p1 https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/]

=== Perpetual license invalidation ===

TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web |last=Yuri_T |date=27 Feb 2019 |title=Perpetual licence option? |url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |url-status=live |archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |archive-date=21 Jun 2025 |access-date=21 Jun 2025 |website= |via=TeamViewer Community}}</ref>

Recently, TeamViewer has announced that support will be fully shut down for these older versions.<ref>{{Cite web |last=JeanK (Community Manager) |date=26 May 2025 |title=End of support for TeamViewer versions 11 and 12 |url=https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/p1 |url-status=live |archive-url=https://web.archive.org/web/20250618115103/https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/p1 |archive-date=18 Jun 2025 |access-date=21 Jun 2025 |via=Teamviewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer.

In the original post, Teamviewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan. It is mentioned that existing customers are eligible for an "exclusive upgrade discount", which is not further specified for perpetual license owners.

One user on the forum states that they bought a license for TeamViewer version 12 with a term of 10 years, so this comes two years before their license ends.

== See also ==

* [[Lifetime license removal]]

* [[Adobe Lightroom: Perpetual to Subscription Transition]]

* [[Bandicam perpetual license invalidation]]

== References ==

@@ Line 1: / Line 1: @@
 {{stub}}
-TeamViewer has previously sold a "perpetual" license for versions 8-12, but after switching to a subscription-based Software As A Service model, they have pestered "perpetual" license owners to "upgrade" to a subscription license for their newer versions.
+== Incidents ==
-Recently, they have announced support will be fully shut down for these versions: [https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/p1 https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/]
+=== Perpetual license invalidation ===
+TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web |last=Yuri_T |date=27 Feb 2019 |title=Perpetual licence option? |url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |url-status=live |archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |archive-date=21 Jun 2025 |access-date=21 Jun 2025 |website= |via=TeamViewer Community}}</ref>
+Recently, TeamViewer has announced that support will be fully shut down for these older versions.<ref>{{Cite web |last=JeanK (Community Manager) |date=26 May 2025 |title=End of support for TeamViewer versions 11 and 12 |url=https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/p1 |url-status=live |archive-url=https://web.archive.org/web/20250618115103/https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12/p1 |archive-date=18 Jun 2025 |access-date=21 Jun 2025 |via=Teamviewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer.
+In the original post, Teamviewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan. It is mentioned that existing customers are eligible for an "exclusive upgrade discount", which is not further specified for perpetual license owners.
+One user on the forum states that they bought a license for TeamViewer version 12 with a term of 10 years, so this comes two years before their license ends.
+== See also ==
+* [[Lifetime license removal]]
+* [[Adobe Lightroom: Perpetual to Subscription Transition]]
+* [[Bandicam perpetual license invalidation]]
+== References ==
+<references />