Samsung: Difference between revisions

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[[wikipedia:Samsung|'''Samsung Group''']] is a multinational conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as televisions and mobile phones, as well as their home appliances such as refrigerators and washing machines.

==Consumer-~~protection profile~~==

== Consumer-impact summary ==

====Repairability====

Concerns have been raised about Samsung's business practices regarding serviceability, which have been criticized by trade organizations such as iFixit, and Repair.org<ref name=":0">https://www.ifixit.com/News/96162/were-ending-our-samsung-collaboration</ref> as well as industry professionals such as Jesse Cruz the owner of VCC Board Repairs,<ref>https://www.youtube.com/@VCCBoardRepairs</ref> and Former technicians from Samsung's Independent Genuine Service Program, including ADRDaniel owner of Advanced Device Repair.<ref name=":1">https://www.youtube.com/watch?v=1ITmGXHSmL0&t=53s<nowiki/>- Louis reads Samsung Authorized independent service technicians' complaint about Samsung in an email from ADRdaniel</ref><ref name=":2">https://www.youtube.com/@ADRdaniel</ref>[[File:Alternate model numbers 2.png|Alternate model numbers on samsungparts.com self service parts store.<ref>https://samsungparts.com/products/gh82-33385a</ref>|thumb|363x363px]]

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https://valkyrie.cdn.ifixit.com/media/2023/01/30193712/Repair-Coalition-Letter-for-FTC-Energy-Guide-Ruling-ANPR-R611004.pdf</ref>

*Repair.org surveyed repair professionals who were able to acquire service manuals from manufactures including Samsung: "Even when they get access to those manuals, technicians sometimes don’t find the information they need. Repair manuals are often lacking fault codes and schematic diagrams needed to complete repairs."<ref name=":6" />

== Incidents ==

{{Placeholder box|Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see [[Amazon]] for an example).}}This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Samsung|Samsung category]].

== Products ==

* [[Samsung Curved Monitors]]

* [[Samsung SmartCam]]

* [[Samsung TV's]]

* [[Samsung Smartphones]]

== See also ==

{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}

==References==

~~[[Category:Mobile phone manufacturers]]~~

[[Category:Samsung]]

[[Category:Articles in need of additional work]]

~~<references />~~

@@ Line 10: / Line 10: @@
 [[wikipedia:Samsung|'''Samsung Group''']] is a multinational conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as televisions and mobile phones, as well as their home appliances such as refrigerators and washing machines.
-==Consumer-protection profile==
+== Consumer-impact summary ==
 ====Repairability====
 Concerns have been raised about Samsung's business practices regarding serviceability, which have been criticized by trade organizations such as iFixit, and Repair.org<ref name=":0">https://www.ifixit.com/News/96162/were-ending-our-samsung-collaboration</ref> as well as industry professionals such as Jesse Cruz the owner of VCC Board Repairs,<ref>https://www.youtube.com/@VCCBoardRepairs</ref> and Former technicians from Samsung's Independent Genuine Service Program, including ADRDaniel owner of Advanced Device Repair.<ref name=":1">https://www.youtube.com/watch?v=1ITmGXHSmL0&t=53s<nowiki/>- Louis reads Samsung Authorized independent service technicians' complaint about Samsung in an email from ADRdaniel</ref><ref name=":2">https://www.youtube.com/@ADRdaniel</ref>[[File:Alternate model numbers 2.png|Alternate model numbers on samsungparts.com self service parts store.<ref>https://samsungparts.com/products/gh82-33385a</ref>|thumb|363x363px]]
@@ Line 40: / Line 41: @@
 https://valkyrie.cdn.ifixit.com/media/2023/01/30193712/Repair-Coalition-Letter-for-FTC-Energy-Guide-Ruling-ANPR-R611004.pdf</ref>
 *Repair.org  surveyed repair professionals who were able to acquire service manuals from manufactures including Samsung: "Even when they get access to those manuals, technicians sometimes don’t find the information they need. Repair manuals are often lacking fault codes and schematic diagrams needed to complete repairs."<ref name=":6" />
+== Incidents ==
+{{Placeholder box|Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.
+If the company has numerous incidents then format them in a table (see [[Amazon]] for an example).}}This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Samsung|Samsung category]].
+== Products ==
+* [[Samsung Curved Monitors]]
+* [[Samsung SmartCam]]
+* [[Samsung TV's]]
+* [[Samsung Smartphones]]
+== See also ==
+{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}
 ==References==
+<references />
-[[Category:Mobile phone manufacturers]]
 [[Category:Samsung]]
 [[Category:Articles in need of additional work]]
-<references />