Walmart's Onn devices bricked after update: Difference between revisions
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===Walmart's response=== | ===Walmart's response=== | ||
It was reported on July 15 that Walmart was refusing to repair or replace Onn streaming devices outside the 1 year warranty. When an owner of a 2 year old Onn device requested a refund that included all necessary information (pictures, videos, questions, copy of receipt), the Onn device support agent responded with this statement: | It was reported on July 15 that Walmart was refusing to repair or replace Onn streaming devices outside the 1 year warranty. When an owner of a 2 year old Onn device requested a refund that included all necessary information (pictures, videos, questions, copy of receipt), the Onn device support agent responded with this statement: | ||
{{Quote|After thorough consultation with our after-sales service team, we regret to inform you that an exchange isn’t feasible under current warranty guidelines | {{Quote|"After thorough consultation with our after-sales service team, we regret to inform you that an exchange isn’t feasible under current warranty guidelines."<ref name="AFTV-4">{{Cite web|url=https://www.aftvnews.com/walmart-refuses-to-replace-onn-streaming-device-bricked-by-its-forced-os-update/|title=Walmart refuses to replace Onn streaming device bricked by its forced OS update|first=Elias|last=Saba|date=2025-07-15|work=AFTVnews|access-date=2025-07-25|archive-url=https://web.archive.org/web/20250716163601/https://www.aftvnews.com/walmart-refuses-to-replace-onn-streaming-device-bricked-by-its-forced-os-update/|archive-date=2025-07-16|url-status=live}}</ref>}} | ||