Autel - Otofix: Difference between revisions

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===~~Example incident two~~ (''date'')===

===Toyota mmobilizer All Key Lost functions removed(''date'')===

...

Dear Valued Partner,

Recently, Toyota Motor North America requested that Autel remove "all keys lost" security capabilities for Toyota vehicle brands from our tools, asserting that such functionality "goes beyond what is permitted in the License Agreement" for the software we purchase.

We believe and have responded that security functions fall under the terms "performing diagnosis, analysis, test, and repair of the Vehicle" in the license and, therefore, should be allowed. We believe we are operating within the confines of the Right to Repair memorandum of understanding, initially signed by automakers and the independent repair industry in 2014, stating that information related to diagnostics, repairs, and services are to be obtainable through secure data release.

We have removed the software functions requested by Toyota from our tools as a gesture of good faith as we continue to negotiate with Toyota to allow our locksmiths and vehicle tech-nicians to continue fully servicing Toyota security systems. We hope this gesture illustrates our desire for both parties to seek a timely and amicable resolution.

Autel is committed to investing in and developing products that are worthy of the technicians who use them. We apologize to our customers for any inconvenience this may cause and hope to resolve this issue as quickly as possible.

Sincerely, Autel North America

==Products==

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 {{Main|link to the main article}}
-===Example incident two (''date'')===
+===Toyota mmobilizer All Key Lost  functions removed(''date'')===
-...
+Dear Valued Partner,
+Recently, Toyota Motor North America requested that Autel remove "all keys lost" security capabilities for Toyota vehicle brands from our tools, asserting that such functionality "goes beyond what is permitted in the License Agreement" for the software we purchase.
+We believe and have responded that security functions fall under the terms "performing diagnosis, analysis, test, and repair of the Vehicle" in the license and, therefore, should be allowed. We believe we are operating within the confines of the Right to Repair memorandum of understanding, initially signed by automakers and the independent repair industry in 2014, stating that information related to diagnostics, repairs, and services are to be obtainable through secure data release.
+We have removed the software functions requested by Toyota from our tools as a gesture of good faith as we continue to negotiate with Toyota to allow our locksmiths and vehicle tech-nicians to continue fully servicing Toyota security systems. We hope this gesture illustrates our desire for both parties to seek a timely and amicable resolution.
+Autel is committed to investing in and developing products that are worthy of the technicians who use them. We apologize to our customers for any inconvenience this may cause and hope to resolve this issue as quickly as possible.
+Sincerely, Autel North America
 ==Products==