Cinemark: Difference between revisions
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====Market control==== | ====Market control==== | ||
Cinemark operates hundreds of cinemas across 42 states in the U.S. and globally, with them being the third largest cinema circuit in the U.S and having presence in 15 of the top 20 South American cities.<ref name="about" /> Over the years, Cinemark has acquired Century Theatres, Rave Cinemas, and Tinseltown USA, further increasing their presence in the United States.<ref name="about" /> | Cinemark operates hundreds of cinemas across 42 states in the U.S. and globally, with them being the third largest cinema circuit in the U.S and having presence in 15 of the top 20 South American cities.<ref name="about" /> Over the years, Cinemark has acquired Century Theatres, Rave Cinemas, and Tinseltown USA, further increasing their presence in the United States.<ref name="about" /> | ||
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
=== Liability cap === | ===Liability cap=== | ||
Cinemark’s ToS include a broad limitation of liability clause: | Cinemark’s ToS include a broad limitation of liability clause: | ||
: ''"IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED … OR $20, WHICHEVER IS LESS."''<ref>{{Cite web|url=https://www.cinemark.com/terms-conditions-archive/terms-conditions-current/|title=Cinemark Terms of Service|work=Cinemark|access-date=2025-06-13|archive-url=https://web.archive.org/web/20250505055911/https://www.cinemark.com/terms-conditions-archive/terms-conditions-current/|archive-date=2025-05-05|url-status=live}}</ref> | :''"IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED … OR $20, WHICHEVER IS LESS."''<ref>{{Cite web|url=https://www.cinemark.com/terms-conditions-archive/terms-conditions-current/|title=Cinemark Terms of Service|work=Cinemark|access-date=2025-06-13|archive-url=https://web.archive.org/web/20250505055911/https://www.cinemark.com/terms-conditions-archive/terms-conditions-current/|archive-date=2025-05-05|url-status=live}}</ref> | ||
This restricts consumer recoveries to $20 or less, regardless of the magnitude of actual damages, such as duplicate charges or failed redemptions. | This restricts consumer recoveries to $20 or less, regardless of the magnitude of actual damages, such as duplicate charges or failed redemptions. | ||
=== Forced arbitration and opt‑out === | ===Forced arbitration and opt‑out=== | ||
Cinemark requires binding arbitration for any disputes: | Cinemark requires binding arbitration for any disputes: | ||
: ''"Unless you opt‑out … any future disputes … will be resolved by binding arbitration … You are waiving your right … unless you send notice post‑marked no later than thirty (30) days after the date you accept these Terms of Service for the first time."'' | :''"Unless you opt‑out … any future disputes … will be resolved by binding arbitration … You are waiving your right … unless you send notice post‑marked no later than thirty (30) days after the date you accept these Terms of Service for the first time."'' | ||
Users must send a written opt‑out letter within 30 days of first agreeing to the ToS—or forfeit their right to class-action lawsuits or judicial resolution. | Users must send a written opt‑out letter within 30 days of first agreeing to the ToS—or forfeit their right to class-action lawsuits or judicial resolution. | ||
==== Why it matters ==== | ====Why it matters==== | ||
* '''Cap on liability''': Consumers may suffer significant losses but only recover a trivial amount. | *'''Cap on liability''': Consumers may suffer significant losses but only recover a trivial amount. | ||
* '''Arbitration requirement''': Arbitration is often more costly and less transparent, and consumers may lose access to court remedies. | *'''Arbitration requirement''': Arbitration is often more costly and less transparent, and consumers may lose access to court remedies. | ||
* '''Forced click‑wrap agreement''': Users must accept these terms post-purchase if they want to redeem gift cards or buy tickets online. | *'''Forced click‑wrap agreement''': Users must accept these terms post-purchase if they want to redeem gift cards or buy tickets online. | ||
==== Impact on consumers ==== | ====Impact on consumers==== | ||
These conditions shift risk and legal protections away from users by embedding restrictive clauses in mandatory account agreements—especially where users are unlikely to read or understand fine-print ToS. | These conditions shift risk and legal protections away from users by embedding restrictive clauses in mandatory account agreements—especially where users are unlikely to read or understand fine-print ToS. | ||
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[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||
[[Category:Companies Using Liability Cap Clauses]] | |||
[[Category:Companies Using Forced Arbitration Clauses]] | |||
Revision as of 04:05, 13 August 2025
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| Basic information | |
|---|---|
| Founded | 1977 |
| Legal structure | Public |
| Industry | Entertainment |
| Official website | https://cinemark.com |
Cinemark Theatres is a major American and international movie theater chain founded in 1977. As of March 2025, there are 497 Cinemark theaters in the United States and Latin America combined.[1]
Consumer-impact summary
Freedom
To use digital gift cards or mobile ticketing, users **must create an account** and agree to the Cinemark Terms of Service.
Market control
Cinemark operates hundreds of cinemas across 42 states in the U.S. and globally, with them being the third largest cinema circuit in the U.S and having presence in 15 of the top 20 South American cities.[1] Over the years, Cinemark has acquired Century Theatres, Rave Cinemas, and Tinseltown USA, further increasing their presence in the United States.[1]
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Cinemark category.
Liability cap
Cinemark’s ToS include a broad limitation of liability clause:
- "IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED … OR $20, WHICHEVER IS LESS."[2]
This restricts consumer recoveries to $20 or less, regardless of the magnitude of actual damages, such as duplicate charges or failed redemptions.
Forced arbitration and opt‑out
Cinemark requires binding arbitration for any disputes:
- "Unless you opt‑out … any future disputes … will be resolved by binding arbitration … You are waiving your right … unless you send notice post‑marked no later than thirty (30) days after the date you accept these Terms of Service for the first time."
Users must send a written opt‑out letter within 30 days of first agreeing to the ToS—or forfeit their right to class-action lawsuits or judicial resolution.
Why it matters
- Cap on liability: Consumers may suffer significant losses but only recover a trivial amount.
- Arbitration requirement: Arbitration is often more costly and less transparent, and consumers may lose access to court remedies.
- Forced click‑wrap agreement: Users must accept these terms post-purchase if they want to redeem gift cards or buy tickets online.
Impact on consumers
These conditions shift risk and legal protections away from users by embedding restrictive clauses in mandatory account agreements—especially where users are unlikely to read or understand fine-print ToS.
References
- ↑ 1.0 1.1 1.2 "About Cinemark Holdings, Inc". Cinemark. Archived from the original on 2025-05-14. Retrieved 2025-06-13.
- ↑ "Cinemark Terms of Service". Cinemark. Archived from the original on 2025-05-05. Retrieved 2025-06-13.