Miku: Difference between revisions
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== | == Controversies == | ||
=== Miku Charges Subscription for Previously Free Features: === | |||
<blockquote>''Main Article: [[Miku Charges Subscription for Previously Free Features]]''</blockquote>All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " <ref name=":1" /> Despite many users purchasing their Miku device before these changes were instituted and had no prior knowledge that these changes would be put in place upon purchasing their Miku device, if they did not pay the new ''"care+"'' subscription fee, access to services on their Miku device would be revoked. | |||
==References== | ==References== | ||
<references /> | <references /> | ||
Revision as of 23:08, 15 August 2025
⚠️ Article status notice: This article has been marked as incomplete
This article needs additional work for its sourcing and verifiability to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues.
This notice will be removed once sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, visit the discord and post to the #appeals channel.
Learn more ▼
| Basic information | |
|---|---|
| Founded | 2018 |
| Legal structure | Private, For Profit |
| Industry | Smart Baby Monitors |
| Official website | https://mikucare.com |
Miku is a private for-profit company that was founded in 2018 by Eric White.[1] Miku sells smart baby monitors with features such as night vision, sensors for temperature, humidity and ambient light, a 1080p camera, 7-day video storage, and audio/video recording capabilities.[2] Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.[2][3]
| Controversy | Year | Background Info | Aftermath | Related Article | Related Video(s) |
|---|---|---|---|---|---|
| Miku Charges subscription for features that were previously free | 10/01/2023 | After being Acquired by Innovative Health Monitoring, a subscription service was added to Miku on October 1, 2023 to allow users who had already purchased their Miku Smart Baby Monitoring device to continue using previously free features through the Miku app such as Live Breathing,Sleep Tracking, and push notifications when your baby wakes up. Miku users who had already purchased Miku Care+ were not affected by this new subscription. | Ongoing | My $400 baby monitor has locked previously free features behind a monthly subscription[4]
The document referenced in the reddit post (IHM Acquisition PDF)[5] |
they made a $400 baby monitor a subscription...[6] |
Controversies
Miku Charges Subscription for Previously Free Features:
Main Article: Miku Charges Subscription for Previously Free Features
All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " [5] Despite many users purchasing their Miku device before these changes were instituted and had no prior knowledge that these changes would be put in place upon purchasing their Miku device, if they did not pay the new "care+" subscription fee, access to services on their Miku device would be revoked.
References
- ↑ "Our Founder Shares Why He Built the Miku Smart Baby Monitor". Miku. 4 Oct 2019. Retrieved 4 Apr 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ 2.0 2.1 "Specs". Miku. Retrieved 3 Apr 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Miku Inc. Limited Warranty". Miku. Retrieved 4 Apr 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "My $400 baby monitor has locked previously free features behind a monthly subscription". Old Reddit. 4 Oct 2023. Retrieved 4 Apr 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ 5.0 5.1 "Letter to Customers" (PDF). Archived (PDF) from the original on 10 Oct 2023. Retrieved 4 Apr 2025.
- ↑ Rossmann, Louis (5 Oct 2023). "they made a $400 baby monitor a subscription..." YouTube. Retrieved 4 Apr 2025.
{{cite web}}: CS1 maint: url-status (link)