HP Inc.: Difference between revisions
m I added examples and sources of HP locking users' printers with an "account" issue that is a failed monthly subscription charge. I work as a desk-side service tech, and one of my users had this exact problem, and I couldn't believe the "fix" I had to find for it. She had to enter an entirely new CC to charge to unlock her printer and then cancel the subscription. |
|||
| Line 49: | Line 49: | ||
*some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account and app, sometimes even an internet connection. | *some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account and app, sometimes even an internet connection. | ||
*firmware updates bricking devices | *firmware updates bricking devices | ||
*Instant Ink subscription service and Dynamic Security system, that respectively lock cartridges behind a | *Instant Ink subscription service and Dynamic Security system, that respectively lock cartridges behind a subscription and restrict the use of aftermarket ones | ||
==Controversies== | ==Controversies== | ||