Brother Refresh EZ Print Subscription Service: Difference between revisions

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The '''[[Brother Industries Ltd.]]''': '''Refresh Program Subscription Service''' is an opt-in Subscription-as-a-Service launched in August 2021. The program claims to automatically re-order and deliver genuine Brother consumable products, such as ink and toner cartridges, to subscribed individuals and businesses at a lower cost. New cartridges are sent when an eligible Brother printer detects that its current cartridges are low. Various plans are available for black-and-white laser, inkjet, or color laser printers based on the amount of pages the subscriber believes they will be printing each month. These plans then prevent the subscriber from printing in excess of the agreed number of pages.
The '''[[Brother Industries Ltd.]]''': '''Refresh Program Subscription Service''' is an opt-in Subscription-as-a-Service launched in August 2021. The program's purpose is to automatically re-order and deliver Brother consumable products, such as ink and toner cartridges, to subscribed individuals and businesses at a lower cost. New cartridges are sent when an eligible Brother printer detects that its current cartridges are low. Various plans are available for black-and-white laser, inkjet, or color laser printers based on the amount of pages the subscriber believes they will print each month. These plans prevent the subscriber from printing in excess of the agreed number of pages.


==Subscription Claims==
==Subscription model==
Brother offers fourteen different plans based on what type of printer the subscriber uses and how many pages they want to be able to print each month.<ref>{{Cite web |title=Refresh EZ Print Subscription Service |url=https://www.brother-usa.com/supplies/subscription-info |url-status=live |archive-url=https://web.archive.org/web/20250816223129/https://www.brother-usa.com/supplies/subscription-info |archive-date=16 Aug 2025 |access-date=16 Aug 2025 |website=Brother}}</ref> After monthly pages are used, the subscriber is unable to print from their printer until the following month. Depending on the plan, a certain number of unused pages from each month roll over to the next. The plans also provide in-store credit on purchase and allow subscribers to accrue additional credit by printing. Plans range from free to $59.99/month. Certain plans are also listed as "Best for Business" and include drum replacement for laser printers. Only certain models of printers, called "Refresh Ready," are eligible for a Refresh EZ Print subscription.
Brother offers fourteen plans, ranging from free to $59.99/month, based on the consumer's printer type and how many pages they intend to print each month.<ref>{{Cite web |title=Refresh EZ Print Subscription Service |url=https://www.brother-usa.com/supplies/subscription-info |url-status=live |archive-url=https://web.archive.org/web/20250816223129/https://www.brother-usa.com/supplies/subscription-info |archive-date=16 Aug 2025 |access-date=16 Aug 2025 |website=Brother}}</ref> After allotted pages are used, the subscriber may no longer print additional pages until the following month when the allotment resets. However, some plans allow for unused pages to roll over into the next month.
 
In addition to ink cartridge subscription, the plans also provide in-store credit and allow subscribers to accrue additional credit when using their printer. Some plans are listed as "Best for Business" and include drum replacement for laser printers. Only certain models of printers, called "Refresh Ready," are eligible for a Refresh EZ Print subscription.
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|+Black-and-White Laser Plans
|+Black-and-White Laser Plans