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==Incidents==
==Incidents==
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
===Google Chromebook Bricked after Google force-installed ScreenAI into the Google Chrome browser (2025)===
===Google Chromebook Severely Impacted after Google force-installed ScreenAI into the Google Chrome browser (2025)===
There have been reports of Google's ScreenAI being enabled on Chromebooks via the Google Chrome webbrowser by default.'''<ref name="CBrick">{{Cite web |last=Isaac |first=Rob |date=24 Mar 2025 |title=Today Google bricked my Chromebook by force-installing a hidden extension |url=https://news.ycombinator.com/item?id=43514087 |url-status=live |archive-url=https://web.archive.org/web/20250331115019/https://news.ycombinator.com/item?id=43514087 |archive-date=31 Mar 2025 |via=Hacker News, originally posted on Mastodon}}</ref>'''<ref name=":0">{{Cite web |last=Gerard |first=David |date=29 Mar 2025 |title=Google ScreenAI: make your Chromebook melt down |url=https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |url-status=live |archive-url=https://web.archive.org/web/20250329233052/https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |archive-date=29 Mar 2025 |access-date=21 Jun 2025 |website=Pivot to AI}}</ref> The accessibility tool was put into the [[wikipedia:Chromium_(web_browser)|Chromium]] project, which provides the foundation for the Google Chrome webbrowsers and other webbrowsers; potentially affecting the majority of webbrowsers that are used.<ref name=":0" />
There have been reports of Google's ScreenAI being enabled on Chromebooks via the Google Chrome webbrowser by default.'''<ref name="CBrick">{{Cite web |last=Isaac |first=Rob |date=24 Mar 2025 |title=Today Google bricked my Chromebook by force-installing a hidden extension |url=https://news.ycombinator.com/item?id=43514087 |url-status=live |archive-url=https://web.archive.org/web/20250331115019/https://news.ycombinator.com/item?id=43514087 |archive-date=31 Mar 2025 |via=Hacker News, originally posted on Mastodon}}</ref>'''<ref name=":0">{{Cite web |last=Gerard |first=David |date=29 Mar 2025 |title=Google ScreenAI: make your Chromebook melt down |url=https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |url-status=live |archive-url=https://web.archive.org/web/20250329233052/https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |archive-date=29 Mar 2025 |access-date=21 Jun 2025 |website=Pivot to AI}}</ref> The accessibility tool was put into the [[wikipedia:Chromium_(web_browser)|Chromium]] project, which provides the foundation for the Google Chrome webbrowsers and other webbrowsers; potentially affecting the majority of webbrowsers that are used.<ref name=":0" />


Rob Isaac's complaint is that the machine has become hot and that the extra load has essentially made it unusable, while also reducing the battery life severely.<ref name="CBrick" /> Chromebook users confirm these complaints on their own machines, and have posted their complaints on the Chromebook help forums.<ref name=":0" /> Other concerns are that the software is invasive, similar to [[Microsoft#Recall|Microsoft's Recall]] feature, and that the software itself is not transparent; the source code for ScreenAI is developed within Google's internal source code repository google3.<ref>{{Cite web |date=6 May 2024 |title=Development and Deployment of ScreenAI |url=https://github.com/chromium/chromium/blob/main/services/screen_ai/README.md#development-and-deployment |access-date=21 Jun 2025 |website=GitHub}}</ref>  
Rob Isaac's complaint is that the machine has become "too hot to touch" and that the extra load has essentially made it unusable, while also reducing the battery life significantly.<ref name="CBrick" /> Chromebook users confirm these complaints on their own machines, and have posted their complaints on the Chromebook help forums.<ref name=":0" /> Other concerns are that the software is invasive, similar to [[Microsoft#Recall|Microsoft's Recall]] feature, and that the software itself is not transparent; the source code for ScreenAI is developed within Google's internal source code repository google3.<ref>{{Cite web |date=6 May 2024 |title=Development and Deployment of ScreenAI |url=https://github.com/chromium/chromium/blob/main/services/screen_ai/README.md#development-and-deployment |access-date=21 Jun 2025 |website=GitHub}}</ref>  


==Products==
==Products==

Revision as of 03:55, 28 August 2025

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Google Chromebook
Basic Information
Release Year 2011
Product Type Software/Hardware
In Production Yes
Official Website Google Chromebook

Consumer impact summary

Overview of concerns that arise from the conduct towards users of products part of the product line.

Touch on relevant topics like;

User Freedom

User Privacy

Business Model


Incidents

This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the Google Chromebook category.

Google Chromebook Severely Impacted after Google force-installed ScreenAI into the Google Chrome browser (2025)

There have been reports of Google's ScreenAI being enabled on Chromebooks via the Google Chrome webbrowser by default.[1][2] The accessibility tool was put into the Chromium project, which provides the foundation for the Google Chrome webbrowsers and other webbrowsers; potentially affecting the majority of webbrowsers that are used.[2]

Rob Isaac's complaint is that the machine has become "too hot to touch" and that the extra load has essentially made it unusable, while also reducing the battery life significantly.[1] Chromebook users confirm these complaints on their own machines, and have posted their complaints on the Chromebook help forums.[2] Other concerns are that the software is invasive, similar to Microsoft's Recall feature, and that the software itself is not transparent; the source code for ScreenAI is developed within Google's internal source code repository google3.[3]

Products

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See also

Link to relevant theme articles or product lines with similar incidents.


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References

  1. 1.0 1.1 Isaac, Rob (24 Mar 2025). "Today Google bricked my Chromebook by force-installing a hidden extension". Archived from the original on 31 Mar 2025 – via Hacker News, originally posted on Mastodon.
  2. 2.0 2.1 2.2 Gerard, David (29 Mar 2025). "Google ScreenAI: make your Chromebook melt down". Pivot to AI. Archived from the original on 29 Mar 2025. Retrieved 21 Jun 2025.
  3. "Development and Deployment of ScreenAI". GitHub. 6 May 2024. Retrieved 21 Jun 2025.