Polestar locks performance update behind a paywall: Difference between revisions
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Created page with "{{IncidentCargo |Company=Polestar |StartDate=2021 |Status=Active |Product=Polestar 2 |ArticleType=Product |Type=Digital restrictions |Description=Polestar locks horsepower upgrade behind a paywall }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}" |
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|Type=Digital restrictions | |Type=Digital restrictions | ||
|Description=Polestar locks horsepower upgrade behind a paywall | |Description=Polestar locks horsepower upgrade behind a paywall | ||
}} | }}Polestar charges $1,195 to unlock 34 extra horsepower from the existing hardware of the Polestar 2 Long range Dual Motor, even though newer production years of the same vehicle come with the update pre-installed. | ||
==Background== | ==Background== | ||
Polestar's vehicles include over-the-air (OTA) software updates. While having full control of the software and being able to send updates can benefit customers in many ways, it enables the manufacturer to software-lock certain features and hardware that are present and otherwise functional in the car. | |||
This is the case with the Performance Software Update, an over-the-air software update that increases the car's horsepower by 34, and reduces the 0-60 MPH speed by 0.3 seconds. | |||
==[Incident]== | ==[Incident]== |
Revision as of 13:03, 28 August 2025
Polestar charges $1,195 to unlock 34 extra horsepower from the existing hardware of the Polestar 2 Long range Dual Motor, even though newer production years of the same vehicle come with the update pre-installed.
Background
Polestar's vehicles include over-the-air (OTA) software updates. While having full control of the software and being able to send updates can benefit customers in many ways, it enables the manufacturer to software-lock certain features and hardware that are present and otherwise functional in the car.
This is the case with the Performance Software Update, an over-the-air software update that increases the car's horsepower by 34, and reduces the 0-60 MPH speed by 0.3 seconds.
[Incident]
[Company]'s response
Lawsuit
Consumer response
References