Lenovo: Difference between revisions

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"Thank you for calling this out, Louis! Your feedback is greatly appreciated, and we hear you. The FAQ page in question has since been taken down and will be reviewed to ensure it correctly reflects Lenovo's views on refurbished products. We know that smarter, more sustainable technology solutions are as big of a priority for our customers as they are for us, and we want to be clear that we encourage buyers to explore refurbished options from authorized resellers. For this reason, many Lenovo computers are designed to be easily serviceable and repairable, and Lenovo has set goals to improve the serviceability and repairability of our PCs even more. We hope that you continue to be part of the Lenovo community."

=== Broken Trackpoint ===

===Broken Trackpoint===

Many thinkpads were shipped with a buggy trackpoint. This bug affected a wide range of products, but Lenovo ignored the issue for years and refused to help customers. In 2021 a user created [https://web.archive.org/web/20250804180148/https://broken-trackpoint.com/ broken-trackpoint.com] which offered a windows tool that was able to effectively fix this problem. Lenovo sent their lawyers forced it to be taken down.[https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438?page=52#6280307]

Many thinkpads were shipped with a buggy trackpoint driver, where the trackpoint would stop working and the only fix was restarting the system. This bug affected a wide range of products, but Lenovo ignored the issue for years and refused to help customers. In 2021 a user created [https://web.archive.org/web/20250804180148/https://broken-trackpoint.com/ broken-trackpoint.com] which offered a windows tool that was able to effectively fix this problem. Lenovo sent their lawyers and forced it to be taken down.[https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438?page=52#6280307]

==References==

[[Category:Lenovo]]

@@ Line 49: / Line 49: @@
 "Thank you for calling this out, Louis! Your feedback is greatly appreciated, and we hear you. The FAQ page in question has since been taken down and will be reviewed to ensure it correctly reflects Lenovo's views on refurbished products. We know that smarter, more sustainable technology solutions are as big of a priority for our customers as they are for us, and we want to be clear that we encourage buyers to explore refurbished options from authorized resellers. For this reason, many Lenovo computers are designed to be easily serviceable and repairable, and Lenovo has set goals to improve the serviceability and repairability of our PCs even more. We hope that you continue to be part of the Lenovo community."
-=== Broken Trackpoint ===
+===Broken Trackpoint===
-Many thinkpads were shipped with a buggy trackpoint. This bug affected a wide range of products, but Lenovo ignored the issue for years and refused to help customers. In 2021 a user created [https://web.archive.org/web/20250804180148/https://broken-trackpoint.com/ broken-trackpoint.com] which offered a windows tool that was able to effectively fix this problem. Lenovo sent their lawyers forced it to be taken down.[https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438?page=52#6280307]
+Many thinkpads were shipped with a buggy trackpoint driver, where the trackpoint would stop working and the only fix was restarting the system. This bug affected a wide range of products, but Lenovo ignored the issue for years and refused to help customers. In 2021 a user created [https://web.archive.org/web/20250804180148/https://broken-trackpoint.com/ broken-trackpoint.com] which offered a windows tool that was able to effectively fix this problem. Lenovo sent their lawyers and forced it to be taken down.[https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438?page=52#6280307]
 ==References==
 <references />
 [[Category:Lenovo]]