KingSong: Difference between revisions

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==='''Remote Locking and Geo-Fencing'''===

As a policy to combat "grey market" imports, King Song implemented a region-locking mechanism that requires the official app for new wheel "activation." Wheels intended for the Chinese domestic market are remotely disabled or "bricked" if an attempt is made to connect them with the app from an international IP address. This policy has left consumers who unknowingly purchased these wheels from unofficial resellers with non-functional devices, sparking outrage within the community.<ref>{{Cite web |last=@Vulkov |date=2020-08-05 |title=WARNING KINGSONG PRODUCTS |url=https://forum.electricunicycle.org/topic/19378-warning-kingsong-products/ |access-date=2025-08-20 |website=forum.electricunicycle.org}}</ref>

As a policy to combat "grey market" imports, King Song implemented a region-locking mechanism that requires the official app for new wheel "activation." Wheels intended for the Chinese domestic market are remotely disabled or "bricked" if an attempt is made to connect them with the app from an international IP address. This policy has left consumers who unknowingly purchased these wheels from unofficial resellers with non-functional devices, sparking outrage within the community.<ref>{{Cite web |last=@Vulkov |date=2020-08-05 |title=WARNING KINGSONG PRODUCTS |url=https://forum.electricunicycle.org/topic/19378-warning-kingsong-products/ |access-date=2025-08-20 |website=forum.electricunicycle.org}}</ref>[[File:117716528 1934204426716639 5748934329590208824 n.png|thumb|Official KingSong statement on retrospectively geo-locking wheels from their facebook page <ref>{{Cite web |last=King Song International |date=2020-04-20 |title=King Song Official Notice |url=https://www.facebook.com/share/p/19ooE3BRST/ |url-status=live |access-date=2025-09-02 |website=facebook.com}}</ref>]]<gallery>

File:Chat with KingSong representative.jpg|Screenshot of a chat detailing a victim's experience with a KingSong representative, who, on behalf of the company, accepted payment for a wheel and subsequently geo-locked the device, preventing the consumer from using it.

File:Chat with KingSong representative2.jpg|~~[[File:117716528 1934204426716639 5748934329590208824 n.png|thumb|Official KingSong statement on retrospectively geo-locking wheels]]~~Screenshot of a chat detailing a victim's experience with a KingSong representative, who, on behalf of the company, accepted payment for a wheel and subsequently geo-locked the device, preventing the consumer from using it.

File:Chat with KingSong representative2.jpg|Screenshot of a chat detailing a victim's experience with a KingSong representative, who, on behalf of the company, accepted payment for a wheel and subsequently geo-locked the device, preventing the consumer from using it.

</gallery>

=== '''Remote Product Disabling on Backend System Error''' ===

==='''Remote Product Disabling on Backend System Error'''===

In July 2020, the electricunicycle.org the only international global hub for EUC related commiunication was flooded with users reporting their KingSong wheels being locked and don't work anymore. As admitted by their official representative and spoke person Jack Hsu, The company's own official statement, the locked wheels were not due to a user error or a specific product fault, but rather an issue with their "updated backend systems." This indicates that the company's central server or software had a bug that directly impacted and disabled a physical product in the field~~.<blockquote>Due to updated backend systems, it has caused some users wheels to be locked again. We apologize for any inconvenience~~.

In July 2020, the electricunicycle.org the only international global hub for EUC related commiunication was flooded with users '''reporting their KingSong wheels being locked'''<ref>{{Cite web |last=null |date=2020-07-01 |title=KingSong is bricking wheels on purpose. Dont use their apps. |url=KingSong is bricking wheels on purpose. Dont use their apps. |access-date=2025-09-02 |website=orum.electricunicycle.org}}</ref> and don't work anymore. As admitted by their official representative and spoke person Jack Hsu<ref>{{Cite web |last=Hsu |first=Jack |title=official facebook page |url=https://www.facebook.com/frostshake/about_work_and_education |url-status=live}}</ref>, The company's own official statement, the locked wheels were not due to a user error or a specific product fault, but rather an issue with their "updated backend systems." This indicates that the company's central server or software had a bug that directly impacted and disabled a physical product in the field.

Please send me your serial number and I can assist you.<ref>{{Cite web |last=Hsu |first=Jack |date=2020-06-02 |title=KingSong is bricking wheels on purpose. Dont use their apps. |url=https://forum.electricunicycle.org/topic/18928-kingsong-is-bricking-wheels-on-purpose-dont-use-their-apps/#findComment-317419 |url-status=live |access-date=2025-09-02 |website=forum.electricunicycle.org}}</ref></blockquote>

'''Remote Product Disabling.''' The company, King Song, possesses the ability to remotely "lock" or disable the wheels of their electric unicycles. This level of control, exercised by a manufacturer over a product that has been sold and is owned by a consumer, is a critical issue. '''''It gives the company the power to render a customer's property unusable, which raises questions about true ownership.'''''

[[File:KingSong official reaction on accidentaly locked wheels.png|thumb|KingSong official reaction on accidentally locked wheels due to their backend error. <ref name=":0" />]]

<blockquote>''"Due to updated '''backend systems''', it has caused some users wheels to be '''locked again'''. We apologize for any inconvenience. Please send me your serial number and I can assist you.<ref name=":0">{{Cite web |last=Hsu |first=Jack |date=2020-06-02 |title=KingSong is bricking wheels on purpose. Dont use their apps. |url=https://forum.electricunicycle.org/topic/18928-kingsong-is-bricking-wheels-on-purpose-dont-use-their-apps/#findComment-317419 |url-status=live |access-date=2025-09-02 |website=forum.electricunicycle.org}}</ref>"''</blockquote>

==See also==

@@ Line 36: / Line 36: @@
 ==='''Remote Locking and Geo-Fencing'''===
-As a policy to combat "grey market" imports, King Song implemented a region-locking mechanism that requires the official app for new wheel "activation." Wheels intended for the Chinese domestic market are remotely disabled or "bricked" if an attempt is made to connect them with the app from an international IP address. This policy has left consumers who unknowingly purchased these wheels from unofficial resellers with non-functional devices, sparking outrage within the community.<ref>{{Cite web |last=@Vulkov |date=2020-08-05 |title=WARNING KINGSONG PRODUCTS |url=https://forum.electricunicycle.org/topic/19378-warning-kingsong-products/ |access-date=2025-08-20 |website=forum.electricunicycle.org}}</ref>
+As a policy to combat "grey market" imports, King Song implemented a region-locking mechanism that requires the official app for new wheel "activation." Wheels intended for the Chinese domestic market are remotely disabled or "bricked" if an attempt is made to connect them with the app from an international IP address. This policy has left consumers who unknowingly purchased these wheels from unofficial resellers with non-functional devices, sparking outrage within the community.<ref>{{Cite web |last=@Vulkov |date=2020-08-05 |title=WARNING KINGSONG PRODUCTS |url=https://forum.electricunicycle.org/topic/19378-warning-kingsong-products/ |access-date=2025-08-20 |website=forum.electricunicycle.org}}</ref>[[File:117716528 1934204426716639 5748934329590208824 n.png|thumb|Official KingSong statement on retrospectively geo-locking wheels from their facebook page <ref>{{Cite web |last=King Song International |date=2020-04-20 |title=King Song Official Notice |url=https://www.facebook.com/share/p/19ooE3BRST/ |url-status=live |access-date=2025-09-02 |website=facebook.com}}</ref>]]<gallery>
-<gallery>
 File:Chat with KingSong representative.jpg|Screenshot of a chat detailing a victim's experience with a KingSong representative, who, on behalf of the company, accepted payment for a wheel and subsequently geo-locked the device, preventing the consumer from using it.
-File:Chat with KingSong representative2.jpg|[[File:117716528 1934204426716639 5748934329590208824 n.png|thumb|Official KingSong statement on retrospectively geo-locking wheels]]Screenshot of a chat detailing a victim's experience with a KingSong representative, who, on behalf of the company, accepted payment for a wheel and subsequently geo-locked the device, preventing the consumer from using it.
+File:Chat with KingSong representative2.jpg|Screenshot of a chat detailing a victim's experience with a KingSong representative, who, on behalf of the company, accepted payment for a wheel and subsequently geo-locked the device, preventing the consumer from using it.
 </gallery>
-=== '''Remote Product Disabling on Backend System Error''' ===
+==='''Remote Product Disabling on Backend System Error'''===
-In July 2020, the electricunicycle.org the only international global hub for EUC related commiunication was flooded with users reporting their KingSong wheels being locked and don't work anymore. As admitted by their official representative and spoke person Jack Hsu, The company's own official statement, the locked wheels were not due to a user error or a specific product fault, but rather an issue with their "updated backend systems." This indicates that the company's central server or software had a bug that directly impacted and disabled a physical product in the field.<blockquote>Due to updated backend systems, it has caused some users wheels to be locked again. We apologize for any inconvenience.
+In July 2020, the electricunicycle.org the only international global hub for EUC related commiunication was flooded with users '''reporting their KingSong wheels being locked'''<ref>{{Cite web |last=null |date=2020-07-01 |title=KingSong is bricking wheels on purpose. Dont use their apps. |url=KingSong is bricking wheels on purpose. Dont use their apps. |access-date=2025-09-02 |website=orum.electricunicycle.org}}</ref> and don't work anymore. As admitted by their official representative and spoke person Jack Hsu<ref>{{Cite web |last=Hsu |first=Jack |title=official facebook page |url=https://www.facebook.com/frostshake/about_work_and_education |url-status=live}}</ref>, The company's own official statement, the locked wheels were not due to a user error or a specific product fault, but rather an issue with their "updated backend systems." This indicates that the company's central server or software had a bug that directly impacted and disabled a physical product in the field.
-Please send me your serial number and I can assist you.<ref>{{Cite web |last=Hsu |first=Jack |date=2020-06-02 |title=KingSong is bricking wheels on purpose. Dont use their apps. |url=https://forum.electricunicycle.org/topic/18928-kingsong-is-bricking-wheels-on-purpose-dont-use-their-apps/#findComment-317419 |url-status=live |access-date=2025-09-02 |website=forum.electricunicycle.org}}</ref></blockquote>
+'''Remote Product Disabling.''' The company, King Song, possesses the ability to remotely "lock" or disable the wheels of their electric unicycles. This level of control, exercised by a manufacturer over a product that has been sold and is owned by a consumer, is a critical issue. '''''It gives the company the power to render a customer's property unusable, which raises questions about true ownership.'''''
+[[File:KingSong official reaction on accidentaly locked wheels.png|thumb|KingSong official reaction on accidentally locked wheels due to their backend error. <ref name=":0" />]]
+<blockquote>''"Due to updated '''backend systems''', it has caused some users wheels to be '''locked again'''. We apologize for any inconvenience. Please send me your serial number and I can assist you.<ref name=":0">{{Cite web |last=Hsu |first=Jack |date=2020-06-02 |title=KingSong is bricking wheels on purpose. Dont use their apps. |url=https://forum.electricunicycle.org/topic/18928-kingsong-is-bricking-wheels-on-purpose-dont-use-their-apps/#findComment-317419 |url-status=live |access-date=2025-09-02 |website=forum.electricunicycle.org}}</ref>"''</blockquote>
 ==See also==