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Frontier Airlines obfuscates web check-in form: Difference between revisions

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In 2024, Frontier Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form. Additionally, there is an added fee of "up to $5 per passenger, per direction" for checking in via the webpage, as stated under the "Optional Services" [https://www.flyfrontier.com/optional-services/ page].
[[File:FrontierBefore.png|alt=November 27th, 2023: The check-in form is easily accessible from the front page.|thumb|November 27th, 2023: The check-in form is easily accessible from the front page.]]In 2024, Frontier Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form. Additionally, there is an added fee of "up to $5 per passenger, per direction" for checking in via the webpage, as stated under the "Optional Services" [https://www.flyfrontier.com/optional-services/ page].




Before:
Before:
[[File:FrontierBefore.png|alt=November 27th, 2023: The check-in form is easily accessible from the front page.|thumb|November 27th, 2023: The check-in form is easily accessible from the front page.]]


http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/
http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/
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After:
After:
[[File:FrontierNew.png|alt=August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight. |thumb|August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.]]
[[File:FrontierNew.png|alt=August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight. |thumb|August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.]]
[[File:WebCheckInFeeFrontier.png|alt=Web Check In: Up to $5 per passenger, per direction (Non-Refundable)      A fee will apply to customers who check in on the website. Passengers may check in using our mobile app to avoid this fee and save time and money. Download our mobile app today and manage your booking, purchase bags and seats, and check your flight status |thumb|Screenshot of Frontier optional services describing web check-in fee]]
http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/
http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/

Revision as of 15:40, 11 September 2025

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November 27th, 2023: The check-in form is easily accessible from the front page.
November 27th, 2023: The check-in form is easily accessible from the front page.

In 2024, Frontier Airlines changed the flight check-in form of their website from the front page to encourage their users to check-in via app. The check-in was still available through extra steps by going to the "Customer Service" link at the bottom of the webpage or to the FAQs on "Help checking in" before clicking "Other ways to check in" to expand the hidden form. Additionally, there is an added fee of "up to $5 per passenger, per direction" for checking in via the webpage, as stated under the "Optional Services" page.


Before:

http://web.archive.org/web/20231127123111/https://www.flyfrontier.com/


After:

August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.
August 8th, 2024: The check-in form now directs the user to use the app in order to check into a flight.

http://web.archive.org/web/20240801024737/https://www.flyfrontier.com/