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Fisher price smart app: Difference between revisions

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|Description=The app to control the lamp using Bluetooth stopped working.
|Description=The app to control the lamp using Bluetooth stopped working.
https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B
https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B
}}The app (smart connect) to control the device using Bluetooth stopped working as the cloud service (only used for login), is taken offline, so now it’s not even possible to set the time on the clock. In the meantime this artical is still sold online: [https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE]
}}


Official source that says the product is discontinued [https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651]
==Background==
'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651|title=Smart Connect App|work=Mattel|access-date=2025-09-19}}</ref>, has been discontinued since August 2025<ref>{{Cite web|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/|title=Fisher price smart connect app PSA |work=Reddit|author=u/oohliviaa|date=2025-04-03|access-date=2025-09-19}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 |work=Amazon|access-date=2025-09-19}}</ref>


in the meantime Amazon still sells it   
===[Company]'s response===
{{Ph-I-ComR}}


==Consumer response==
Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]   
Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]   


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[https://www.reddit.com/r/toddlers/s/bHJqKmYgA1]  
[https://www.reddit.com/r/toddlers/s/bHJqKmYgA1]  
==Background==
{{Ph-I-B}}{{Ph-I-I}}
===[Company]'s response===
{{Ph-I-ComR}}
==Lawsuit==
{{Ph-I-L}}
==Consumer response==
{{Ph-I-ConR}}


==References==
==References==
{{reflist}}
{{Reflist}}


{{Ph-I-C}}
==External links==
*[https://web.archive.org/web/20230328164445/https://shop.mattel.com/collections/smart-connect Official website (archived)]
[[Category:Fisher-Price]]

Revision as of 20:25, 19 September 2025

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Background

Smart connect, the app used to control the device using Bluetooth[1], has been discontinued since August 2025[2] as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, Amazon allows third party sellers to sell the product since 2021.[3]

[Company]'s response

If applicable, add the proposed solution to the issues by the company.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Consumer response

Note people found out that if you have the app linked already and block certain outgoing requests it still works [1]

[2]

[3]

References

  1. "Smart Connect App". Mattel. Retrieved 2025-09-19.
  2. u/oohliviaa (2025-04-03). "Fisher price smart connect app PSA". Reddit. Retrieved 2025-09-19.
  3. "Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53". Amazon. Retrieved 2025-09-19.

External links