Pearson

🔄 A merge request has been made for this article

There has been a merge request for this page for the following reason:

these are baout the same company

Merge with: pearson plc

---

Once the merge has been completed, please contact a mod, who can delete the extra pages. Alternatively, edit the unneeded pages such that they contain only a redirect to the merged page.

If you believe the merge has been completed but the page is still not deleted please contact a moderator either on discord or via their talk pages.

❗This article is a stub. You can help by expanding it.

A moderator needs to check the page before this notice can be removed. Visit the noticeboard or the #appeals channel in either Zulip or Discord to request removal.

More info ▼

An article may be flagged as a stub when it is missing major elements needed to make it useful to a reader. You can help by adding missing sections, verifiable sources, relevant company policies and communications, etc. to make the article more complete.

❗This article uses tone or wording inconsistent with the editorial guidelines.

A moderator needs to check the page before this notice can be removed. Visit the noticeboard or the #appeals channel in either Zulip or Discord to request removal.

More info ▼

The wiki's voice should remain neutral and avoid loaded language or unnecessary offence. Direct attacks on individuals or companies are not permitted; malice may only be attributed through quotation and citation, never in the wiki's voice. In theme articles argumentation is allowed but should be clear, formal, and never inflammatory.

Pearson

Basic information
Founded	1998
Legal Structure	Subsidiary
Industry	Education, Technology, Software, Artificial Intelligence, Information Technology
Also known as
Official website	https://www.pearson.com/

An introductory paragraph starting with "Pearson is a ...". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Consumer-impact summary

Overview of concerns that arise from the conduct

• User Freedom. Their use of DRM and attempts at preventing piracy degrades the user experience for legitimate users, restricting copying and pasting from eBooks, only loading a single page at a time, restricting printing. Due to their partnerships with universities, many students are left with no choice but to buy access to books on their platform without any alternatives
• User Privacy
• Business Model, since 2019 they have shifted their focus to eBooks that are frequently updated thereby making older versions obsolete. They also develop AI tools to assist with learning
• Market Control. Largest company in higher education with influence over test administration, teacher licensing, educational software, eBooks, grading, guidelines

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Pearson category.

Widespread test errors (2012)

Main article: link to the main CR Wiki article

students complained about nonsensical test questions and tests were found to have major errors. around 30 errors were found in test questions.

Outsourcing of work and craigslist hiring

Excessive influence over education

lack of customer support

pearson has a score of 1.8 on trustpilot, and 1.1 on Better Business Bureau

Lack of transparency in testing

making students, including those underage, sign NDAs prior to test administration

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

See also

Link to relevant theme articles or companies with similar incidents.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

References

https://www.wiredacademic.com/2011/10/pearson-draws-criticism-from-new-york-to-texas-justified-or-unjustified/

https://www.pearson.com/content/dam/one-dot-com/one-dot-com/global/Files/get-the-facts/corporate-myth-fact-030116.pdf

https://www.reddit.com/r/Teachers/comments/1glwk0/pearson_seems_to_control_everything_in_education/

https://www.theguardian.com/business/2017/may/05/pearson-shareholders-reject-pay-revolt-john-fallon