Synology: Difference between revisions

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==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Removal of Hardware transcoding drivers (2025)===

Synology removed Hardware transcoding drivers for HEVC (H.265), AVC (H.264), and VC-1 [https://www.synology.com/en-global/products/status/eol-video-codec-support]. With these drivers removed, the external device receiving the video becomes responsible for transcoding. There is an unofficial guide on how to reinstall the drivers.[https://nascompares.com/guide/how-to-get-hardware-transcoding-back-on-your-synology-nas/]

===Requiring Synology-branded hard drives for certain features (2025)===

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===Proprietary bootloader===

Unlike on competing products, It is not easily possible to install a Linux distribution other than the manufacturer's DSM. This makes it difficult to repurpose the devices for other uses or install alternative software when support runs out for the manufacturer's OS. The devices also have no video output, thus limiting other uses.<ref>{{Cite web |last=UN_Synapse |date=2023 |title=Can you install a OS other than DSM on Synology hardware. |url=https://www.reddit.com/r/synology/comments/12cwure/can_you_install_a_os_other_than_dsm_on_synology/ |access-date=2025-04-19 |website=Reddit}}</ref>

~~===Removal of Hardware transcoding drivers (2025)===~~

Synology removed Hardware transcoding drivers for HEVC (H.265), AVC (H.264), and VC-1 [https://www.synology.com/en-global/products/status/eol-video-codec-support]. With these drivers removed, the external device receiving the video becomes responsible for transcoding. There is an unofficial guide on how to reinstall the drivers.[https://nascompares.com/guide/how-to-get-hardware-transcoding-back-on-your-synology-nas/]

==Products==

@@ Line 21: / Line 21: @@
 ==Incidents==
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Removal of Hardware transcoding drivers (2025)===
+Synology removed Hardware transcoding drivers for HEVC (H.265), AVC (H.264), and VC-1 [https://www.synology.com/en-global/products/status/eol-video-codec-support]. With these drivers removed, the external device receiving the video becomes responsible for transcoding. There is an unofficial guide on how to reinstall the drivers.[https://nascompares.com/guide/how-to-get-hardware-transcoding-back-on-your-synology-nas/]
 ===Requiring Synology-branded hard drives for certain features (2025)===
@@ Line 43: / Line 46: @@
 ===Proprietary bootloader===
 Unlike on competing products, It is not easily possible to install a Linux distribution other than the manufacturer's DSM. This makes it difficult to repurpose the devices for other uses or install alternative software when support runs out for the manufacturer's OS. The devices also have no video output, thus limiting other uses.<ref>{{Cite web |last=UN_Synapse |date=2023 |title=Can you install a OS other than DSM on Synology hardware. |url=https://www.reddit.com/r/synology/comments/12cwure/can_you_install_a_os_other_than_dsm_on_synology/ |access-date=2025-04-19 |website=Reddit}}</ref>
-===Removal of Hardware transcoding drivers (2025)===
-Synology removed Hardware transcoding drivers for HEVC (H.265), AVC (H.264), and VC-1 [https://www.synology.com/en-global/products/status/eol-video-codec-support]. With these drivers removed, the external device receiving the video becomes responsible for transcoding. There is an unofficial guide on how to reinstall the drivers.[https://nascompares.com/guide/how-to-get-hardware-transcoding-back-on-your-synology-nas/]
 ==Products==