Bambu Lab Authorization Control System: Difference between revisions
Customer ratings on sites like Trustpilot |
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== Customer Reactions == | == Customer Reactions == | ||
Customer reactions have been overwhelmingly negative<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/4</ref><ref>https://old.reddit.com/r/BambuLab/comments/1i2psvz/firmware_update_introducing_new_authorization/</ref>. Bambu Lab has historically pushed cloud-based printer interaction while offering limited LAN mode functionality<ref>https://forum.bambulab.com/t/full-non-cloud-based-network-option-needed/3643/9</ref>. Many customers argue that the security issues this locked-down firmware claims to address are actually consequences of the company's cloud-based design choices rather than inherent risks of local network control<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/12</ref>, which continues to infuriate users who are now told that security is the justification for a loss of freedom. | Customer reactions have been overwhelmingly negative<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/4</ref><ref>https://old.reddit.com/r/BambuLab/comments/1i2psvz/firmware_update_introducing_new_authorization/</ref>. Bambu Lab has historically pushed cloud-based printer interaction while offering limited LAN mode functionality<ref>https://forum.bambulab.com/t/full-non-cloud-based-network-option-needed/3643/9</ref>. Many customers argue that the security issues this locked-down firmware claims to address are actually consequences of the company's cloud-based design choices rather than inherent risks of local network control<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/12</ref>, which continues to infuriate users who are now told that security is the justification for a loss of freedom. As a result of the announcement of the shift, customer ratings on sites like Trustpilot rapidly dropped<ref>https://www.trustpilot.com/review/bambulab.com?sort=recency</ref> with many reviews citing the restrictions as the reason for the bad reviews. | ||
The shift raises privacy concerns as user print data, including file names, print settings, and camera feeds, must now pass through Bambu's cloud infrastructure. | The shift raises privacy concerns as user print data, including file names, print settings, and camera feeds, must now pass through Bambu's cloud infrastructure. |