Bambu Lab Authorization Control System: Difference between revisions

Customer ratings on sites like Trustpilot
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== Customer Reactions ==
== Customer Reactions ==


Customer reactions have been overwhelmingly negative<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/4</ref><ref>https://old.reddit.com/r/BambuLab/comments/1i2psvz/firmware_update_introducing_new_authorization/</ref>. Bambu Lab has historically pushed cloud-based printer interaction while offering limited LAN mode functionality<ref>https://forum.bambulab.com/t/full-non-cloud-based-network-option-needed/3643/9</ref>. Many customers argue that the security issues this locked-down firmware claims to address are actually consequences of the company's cloud-based design choices rather than inherent risks of local network control<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/12</ref>, which continues to infuriate users who are now told that security is the justification for a loss of freedom.
Customer reactions have been overwhelmingly negative<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/4</ref><ref>https://old.reddit.com/r/BambuLab/comments/1i2psvz/firmware_update_introducing_new_authorization/</ref>. Bambu Lab has historically pushed cloud-based printer interaction while offering limited LAN mode functionality<ref>https://forum.bambulab.com/t/full-non-cloud-based-network-option-needed/3643/9</ref>. Many customers argue that the security issues this locked-down firmware claims to address are actually consequences of the company's cloud-based design choices rather than inherent risks of local network control<ref>https://forum.bambulab.com/t/bambu-studio-1-10-2-public-beta/134549/12</ref>, which continues to infuriate users who are now told that security is the justification for a loss of freedom. As a result of the announcement of the shift, customer ratings on sites like Trustpilot rapidly dropped<ref>https://www.trustpilot.com/review/bambulab.com?sort=recency</ref> with many reviews citing the restrictions as the reason for the bad reviews.


The shift raises privacy concerns as user print data, including file names, print settings, and camera feeds, must now pass through Bambu's cloud infrastructure.  
The shift raises privacy concerns as user print data, including file names, print settings, and camera feeds, must now pass through Bambu's cloud infrastructure.