Proton Mail: Difference between revisions

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==Harsh inactive account policy==

On 2022, Protonmail announced a policy which entails the deletion of inactive accounts, resulting in a major controversy. Many users have criticized the decisions and advocated for nuanced versions of inactive account policy, such as deleting only the email contents of any inactive Protonmail accounts instead of the accounts themselves, where the latter would reportedly result in major inconvenience for users who used the accounts as multiple factor authentications for important services such as banking. It has also been said that the harsh policy will adversely affect those who had good reasons to become inactive for a long time, such as hospitalization, prison ~~incarcination~~, and being in totalitarian countries which have prolonged internet shutdowns. <ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref>

On 2022, Protonmail announced a policy which entails the deletion of inactive accounts, resulting in a major controversy. Many users have criticized the decisions and advocated for nuanced versions of inactive account policy, such as deleting only the email contents of any inactive Protonmail accounts instead of the accounts themselves, where the latter would reportedly result in major inconvenience for users who used the accounts as multiple factor authentications for important services such as banking. It has also been said that the harsh policy will adversely affect those who had good reasons to become inactive for a long time, such as hospitalization, prison incarceration, and being in totalitarian countries which have prolonged internet shutdowns. <ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref>

In response, Protonmail added an exemption where the inactive account policy would not apply to any accounts which had premium subscriptions at one point, although the exemption was revoked as of 2024. Protonmail accounts that were created before April 9, 2024 has a two year grace period before being subjected to the policy, as opposed to one year for newer accounts.<ref>https://old.reddit.com/r/ProtonMail/comments/uca15y/update_to_our_inactive_account_policy/</ref><ref>https://www.ghacks.net/2022/04/27/protonmail-will-not-delete-inactive-user-accounts-for-former-premium-subscribers/</ref><ref>https://proton.me/support/inactive-accounts</ref> In some cases users have reported success in recovering their inactive accounts after being locked under the policy.<ref>https://old.reddit.com/r/ProtonMail/comments/1i7gbd7/account_is_no_longer_available_due_to_inactivity/</ref>

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 ==Harsh inactive account policy==
-On 2022, Protonmail announced a policy which entails the deletion of inactive accounts, resulting in a major controversy. Many users have criticized the decisions and advocated for nuanced versions of inactive account policy, such as deleting only the email contents of any inactive Protonmail accounts instead of the accounts themselves, where the latter would reportedly result in major inconvenience for users who used the accounts as multiple factor authentications for important services such as banking. It has also been said that the harsh policy will adversely affect those who had good reasons to become inactive for a long time, such as hospitalization, prison incarcination, and being in totalitarian countries which have prolonged internet shutdowns. <ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref>
+On 2022, Protonmail announced a policy which entails the deletion of inactive accounts, resulting in a major controversy. Many users have criticized the decisions and advocated for nuanced versions of inactive account policy, such as deleting only the email contents of any inactive Protonmail accounts instead of the accounts themselves, where the latter would reportedly result in major inconvenience for users who used the accounts as multiple factor authentications for important services such as banking. It has also been said that the harsh policy will adversely affect those who had good reasons to become inactive for a long time, such as hospitalization, prison incarceration, and being in totalitarian countries which have prolonged internet shutdowns. <ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref>
 In response, Protonmail added an exemption where the inactive account policy would not apply to any accounts which had premium subscriptions at one point, although the exemption was revoked as of 2024. Protonmail accounts that were created before April 9, 2024 has a two year grace period before being subjected to the policy, as opposed to one year for newer accounts.<ref>https://old.reddit.com/r/ProtonMail/comments/uca15y/update_to_our_inactive_account_policy/</ref><ref>https://www.ghacks.net/2022/04/27/protonmail-will-not-delete-inactive-user-accounts-for-former-premium-subscribers/</ref><ref>https://proton.me/support/inactive-accounts</ref> In some cases users have reported success in recovering their inactive accounts after being locked under the policy.<ref>https://old.reddit.com/r/ProtonMail/comments/1i7gbd7/account_is_no_longer_available_due_to_inactivity/</ref>