Concerns: rename Concerns to Observations. all items in Consumer-impact summary are types of concerns
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{{ProductCargo
{{ProductCargo
|Company=Duracell
|Company=Duracell
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|Category=Electronic Vehicle Charging Point, Software}}
|Category=Electronic Vehicle Charging Point, Software}}


'''{{PAGENAME}}''' is used to charge your electric vehicles at home. <ref>https://duracellenergy.com/en/products/duracharger-ev/</ref> This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.
'''{{PAGENAME}}''' is used to charge your electric vehicles at home. <ref>https://duracellenergy.com/en/products/duracharger-ev/</ref> This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.{{Citation needed}}


==Consumer-impact summary==
==Consumer-impact summary==
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It is not possible to use the charger fully offline, even if smart cards have been registered. When the charger is on, its WiFi hotspot and Bluetooth discovery is active.
It is not possible to use the charger fully offline, even if smart cards have been registered. When the charger is on, its WiFi hotspot and Bluetooth discovery is active.
===User Privacy===
===User Privacy===
Registration requires the following information:
Registration requires the following information:{{Citation needed}}
*Your phone number
*Your phone number


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===Observations===
===Observations===
The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger WiFi hotspot not being found, you cannot control when charging starts or stops using the app or for setting up smart cards.
The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger WiFi hotspot not being found, you cannot control when charging starts or stops using the app or for setting up smart cards.{{Citation needed}}


The default password for the charger WiFi hotspot is easily guessable. Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration.
The default password for the charger WiFi hotspot is easily guessable. Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration.{{Citation needed}}


The charger's WiFi hostpot requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.
The charger's WiFi hostpot requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.{{Citation needed}}


==Incidents==
==Incidents==