Mission statement: Difference between revisions

'''The mission of this wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. Our focus are the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.'''

# Create willful barriers towards repair, leaving otherwise functional devices to die.

# Force you into forced arbitration by sending you an email and pretending that not replying to this email constitutes agreement to a new terms of service.

Past consumer protection covered companies that broke '''existing''' laws. Modern consumer protection exists because we '''no longer have''' consumer protection laws, where companies exploit legal loopholes to trap their customers in unfavorable positions. They rely on complexity & fatigue to prevent resistance.

* A list or table directing users to the pages covering their controversies and practices.

* For people, perhaps a side-box containing all the previous positions they’ve held (so you can see, for example, if the new head of a company was previously working somewhere notorious, such as Adobe).

For companies which are truly giant, such as Apple, it might make sense to not have a giant list of everything they’ve ever done all on their home page, instead linking to their various product lines, which then have the controversy lists.

* The immediate aftermath of the incident, and the company’s reaction to it (this will be short in most cases, but may be substantial if there was a protracted legal battle or something).

* Whether the offending party continues the anti-consumer practice to this day, or whether they have changed.

These Incident pages are the areas where citations and ‘receipts’ in general will be most important, as they will form the factual basis for the conclusions reached in the Tier 2 articles discussing the companies and people involved.