LG: Difference between revisions - Consumer Rights Wiki

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Founded in 1947, the company is currently worth over 9.9 billion USD in market cap.<ref>{{Cite web |title=Market capitalization of LG Electronics |url=https://companiesmarketcap.com/lg-electronics/marketcap/ |url-status=live |access-date=13 Apr 2025 |website=companiesmarketcap.com}}</ref>

== Consumer-impact summary ==

{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):

* User freedom

* User privacy

* Business model

* Market control}}

== Incidents ==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [:Category:{{FULLPAGENAME}} {{PAGENAME}} category].

=== Sued by Texas state over ACR data collection (''2025 - Present):'' ===

{{Main|Texas Attorney General sues multiple TV makers over ACR user data collection}}On December 15, 2025, Texas Attorney General Ken Paxton filed a lawsuit against LG,<ref name="petition-lg">{{Cite web |date=December 15, 2025 |title=State of Texas v. LG Electronics USA, Inc., Original Petition |url=https://texasattorneygeneral.gov/sites/default/files/images/press/LG%20TV%20Petition%20Filed.pdf |access-date=January 21, 2026 |publisher=Office of the Texas Attorney General |format=PDF}}</ref> alleging that the manufacturer failed to adequately disclose data collection capabilities of {{Wplink|Automatic content recognition}} (ACR) technology in their smart televisions<ref name="arstechnica">{{Cite web |date=December 16, 2025 |title=Texas sues biggest TV makers, alleging smart TVs spy on users without consent |url=https://arstechnica.com/tech-policy/2025/12/texas-sues-biggest-tv-makers-alleging-smart-tvs-spy-on-users-without-consent/ |access-date=January 21, 2026 |publisher=Ars Technica}}</ref>. The lawsuit, filed under the Texas Deceptive Trade Practices Act, allege that ACR technology captures screenshots of television displays at frequent intervals and that the resulting viewing data is sold to advertisers and data brokers without meaningful consumer consent.<ref name="txag-main">{{Cite web |date=December 15, 2025 |title=Attorney General Paxton Sues Five Major TV Companies, Including Some with Ties to CCP, for Spying on Texans |url=https://texasattorneygeneral.gov/news/releases/attorney-general-paxton-sues-five-major-tv-companies-including-some-ties-ccp-spying-texans |access-date=January 21, 2026 |publisher=Office of the Texas Attorney General}}</ref>

==Controversies==

{| class="wikitable"

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 Founded in 1947, the company is currently worth over 9.9 billion USD in market cap.<ref>{{Cite web |title=Market capitalization of LG Electronics |url=https://companiesmarketcap.com/lg-electronics/marketcap/ |url-status=live |access-date=13 Apr 2025 |website=companiesmarketcap.com}}</ref>
-{{Clear}}
+== Consumer-impact summary ==
+{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
+* User freedom
+* User privacy
+* Business model
+* Market control}}
+== Incidents ==
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [:Category:{{FULLPAGENAME}} {{PAGENAME}} category].
+=== Sued by Texas state over ACR data collection (''2025 - Present):'' ===
+{{Main|Texas Attorney General sues multiple TV makers over ACR user data collection}}On December 15, 2025, Texas Attorney General Ken Paxton filed a lawsuit against LG,<ref name="petition-lg">{{Cite web |date=December 15, 2025 |title=State of Texas v. LG Electronics USA, Inc., Original Petition |url=https://texasattorneygeneral.gov/sites/default/files/images/press/LG%20TV%20Petition%20Filed.pdf |access-date=January 21, 2026 |publisher=Office of the Texas Attorney General |format=PDF}}</ref> alleging that the manufacturer failed to adequately disclose data collection capabilities of {{Wplink|Automatic content recognition}} (ACR) technology in their smart televisions<ref name="arstechnica">{{Cite web |date=December 16, 2025 |title=Texas sues biggest TV makers, alleging smart TVs spy on users without consent |url=https://arstechnica.com/tech-policy/2025/12/texas-sues-biggest-tv-makers-alleging-smart-tvs-spy-on-users-without-consent/ |access-date=January 21, 2026 |publisher=Ars Technica}}</ref>. The lawsuit, filed under the Texas Deceptive Trade Practices Act, allege that ACR technology captures screenshots of television displays at frequent intervals and that the resulting viewing data is sold to advertisers and data brokers without meaningful consumer consent.<ref name="txag-main">{{Cite web |date=December 15, 2025 |title=Attorney General Paxton Sues Five Major TV Companies, Including Some with Ties to CCP, for Spying on Texans |url=https://texasattorneygeneral.gov/news/releases/attorney-general-paxton-sues-five-major-tv-companies-including-some-ties-ccp-spying-texans |access-date=January 21, 2026 |publisher=Office of the Texas Attorney General}}</ref>
 ==Controversies==
 {| class="wikitable"