Domino's: Difference between revisions
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[[wikipedia:Domino's|Domino's]] is an American Pizza Restaurant Chain company founded by Jim Monagham, Tom Monaghan, and Dominick DeVarti. Operating over 21,000 across several countries and having a revenue of $4.8 billion.<ref>{{Cite web |last=Williment |first=Chloe |date=2026-01-21 |title=Top 10: Global Food Franchises |url=https://fooddigital.com/top10/top-10-franchises |url-status=live |archive-url=https://archive.ph/cLp8u |archive-date=2026-01-26 |access-date=2026-01-26 |website=fooddigital.com}}</ref> | [[wikipedia:Domino's|Domino's]] is an American Pizza Restaurant Chain company founded by Jim Monagham, Tom Monaghan, and Dominick DeVarti. Operating over 21,000 across several countries and having a revenue of $4.8 billion.<ref>{{Cite web |last=Williment |first=Chloe |date=2026-01-21 |title=Top 10: Global Food Franchises |url=https://fooddigital.com/top10/top-10-franchises |url-status=live |archive-url=https://archive.ph/cLp8u |archive-date=2026-01-26 |access-date=2026-01-26 |website=fooddigital.com}}</ref> | ||
In [date], Domino's partnerned with ConverseNow Technologies Inc | |||
Comapny collaboration text with h ConverseNow Technologies Inc and that controversy. | Comapny collaboration text with h ConverseNow Technologies Inc and that controversy. | ||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
* Privacy concerns over Voice Data Collection | *Privacy concerns over Voice Data Collection | ||
* Security concerns | *Security concerns | ||
==Incidents== | ==Incidents== | ||
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[[File:Hacker's Tweet .jpg|alt=Hacker Group Twitter messages |thumb|Hacker Group Twitter ]] | [[File:Hacker's Tweet .jpg|alt=Hacker Group Twitter messages |thumb|Hacker Group Twitter ]] | ||
===Domino's French and Belgium Leak (2014) === | ===Domino's French and Belgium Leak (2014)=== | ||
{{Main|link to the main CR Wiki article}} | {{Main|link to the main CR Wiki article}} | ||
To be written soon, source link: <ref>{{Cite web |last=Cluley |first=Graham |date=2014-07-16 |title=Domino's Pizza refuses to pay ransom after customer database hacked |url=https://www.welivesecurity.com/2014/06/16/dominos-pizza-hacked/ |url-status=live |archive-url=https://archive.ph/8IyND |archive-date=2026-01-26 |access-date=2026-01-26 |website=WeLiveSecurity}}</ref> | To be written soon, source link: <ref>{{Cite web |last=Cluley |first=Graham |date=2014-07-16 |title=Domino's Pizza refuses to pay ransom after customer database hacked |url=https://www.welivesecurity.com/2014/06/16/dominos-pizza-hacked/ |url-status=live |archive-url=https://archive.ph/8IyND |archive-date=2026-01-26 |access-date=2026-01-26 |website=WeLiveSecurity}}</ref> | ||
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==Legal Cases == | ==Legal Cases== | ||
'''<big>Domino's voice recording lawsuit (Aug 2024- present)</big>''' | '''<big>Domino's voice recording California lawsuit (Aug 2024- present)</big>''' | ||
To process customer's phone orders, in collaboration with ConverseNow Technologies Inc. use an AI voice assistant, however it was claimed that domino's recorded customers orders for the purpose of improving their AI voice assistant, violating the California Invasion of Privacy Act.<ref>{{Cite web |last=Milano |first=Ashley |date=2024-11-11 |title=Domino's Class Action Lawsuit: Pizza Chain Accused of Recording Calls Without Consent |url=https://injuryclaims.com/news/class-action-privacy-data-and-tcpa/dominos-class-action-lawsuit-call-recording |url-status=live |archive-url=https://archive.ph/zTh1R |archive-date=2026-01-26 |access-date=2026-01-26 |website=Injury Claims}}</ref> The company ConverseNow Technologies Inc. had made an attempt to dismiss the California Invasion of Privacy Act, citing that ordering pizza didn't warrant an expectation of privacy <ref>{{Cite web |last=Holman |first=Eddie |last2=Shapiro |first2=Tracy |last3=Lee |first3=Doo |date=2025-09-04 |title=U.S. Federal Court Allows CIPA Class Action Against AI Customer Service Provider to Proceed |url=https://www.wsgr.com/en/insights/us-federal-court-allows-cipa-class-action-against-ai-customer-service-provider-to-proceed.html |url-status=live |archive-url=https://archive.ph/YBLSg |archive-date=2026-01-26 |access-date=2026-01-26 |website=Wilson Sonsini}}</ref>, however the court dismissed these claims due to the companies earlier statements regarding their security and privacy policy. This case is currently ongoing and has yet to reach an judgement. | |||
'''<big>Domino's security fraud lawsuit ( Sep 20, 2024 - present )</big>''' | |||
In the lawsuit, it is claimed that Domino's misled investors by providing false and or misleading statements about the companies projected net worth growth, with one instance being Domino's projected growth of 1,100 new stores in 2024 through 2028, however it was unable to reach the projected goal. As a result of this lawsuit, Domino's stock value fell down around 13.75%.<ref>{{Cite web |last=Mehorter |first=Kelly |date=2024-09-24 |title=Domino’s Misled Investors with Inflated Global Store Growth Projections, Class Action Lawsuit Says |url=https://www.classaction.org/news/dominos-misled-investors-with-inflated-global-store-growth-projections-class-action-lawsuit-says |url-status=live |archive-url=https://archive.ph/7GiOr |archive-date=2026-01-26 |access-date=2026-01-26 |website=Class Action}}</ref> | |||
==See also== | ==See also== | ||
* [[Restaurant Brands International caught training AI models using customer voices|Restaurant Brand International]] | *[[Restaurant Brands International caught training AI models using customer voices|Restaurant Brand International]] | ||
* (link insert here | *(link insert here | ||
* ( more links soon ;) ) | *( more links soon ;) ) | ||
==References== | ==References== | ||