Creality: Difference between revisions
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==Consumer-impact summary== | ==Consumer-impact summary== | ||
* '''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $250–$300 USD Creality Scan Bridge. | |||
* '''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge. | |||
* '''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker. | |||
==Incidents== | ==Incidents== | ||
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===Creality disables root access toggle on K1 series 3D printers=== | ===Creality disables root access toggle on K1 series 3D printers=== | ||
Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to root them.<ref>{{Cite web |title=Root Disclaimer and Risk Warning |url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |url-status=live |archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |archive-date=2026-01-31 |access-date=2026-02-05 |website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures. | Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.<ref>{{Cite web |title=Root Disclaimer and Risk Warning |url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |url-status=live |archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |archive-date=2026-01-31 |access-date=2026-02-05 |website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures. | ||
====Models affected:==== | ====Models affected:==== | ||
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K1 Max | K1 Max | ||
=== Creality forces update that removes features from their 3D scanners === | |||
{{Main|Creality forces update that removes features from their 3D scanners}}Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge. <!-- This is a work in progress --> | |||
==See also== | ==See also== | ||
[[Bambu Lab Authorization Control System]] | [[Bambu Lab Authorization Control System]] | ||