Dell: Difference between revisions
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{{Incomplete|Issue 1=needs more neutral wording|Issue 2=needs response from Dell (if any)|Issue 3=info on what the consumer can do for a replacement or refund}} | |||
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==Incidents== | ==Incidents== | ||
===Dell XPS 13 Plus ( | ===Dell XPS 13 Plus quality control (April 28th, 2022) === | ||
Dell chooses to release the product 'Dell XPS 13 Plus', Which was not only broken by it's functions, It also was manufactured poorly, As some laptops had their screens easily fall off<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=August 3rd, 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>, And reviews on amazon saying the product' parts do not work properly. | Dell chooses to release the product 'Dell XPS 13 Plus', Which was not only broken by it's functions, It also was manufactured poorly, As some laptops had their screens easily fall off<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=August 3rd, 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>, And reviews on amazon saying the product' parts do not work properly. | ||
[https://www.windowscentral.com/dell-xps-13-plus-finally-now-available-starting-1249 article] | |||
[https://www.reddit.com/r/Dell/comments/wr8jxk/atrocious_experience_with_the_xps_13_plus_after_8/ Review 1 (Reddit)] | [https://www.reddit.com/r/Dell/comments/wr8jxk/atrocious_experience_with_the_xps_13_plus_after_8/ Review 1 (Reddit)] | ||
Revision as of 20:48, 8 February 2026
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- needs more neutral wording
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- info on what the consumer can do for a replacement or refund
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| Basic information | |
|---|---|
| Founded | 1984-05-03 |
| Legal Structure | Subsidiary |
| Industry | Personal Computers, Computer Software |
| Also known as | |
| Official website | https://www.dell.com/ |
Consumer-impact summary
Business Model
Dell's business model is to make high quality laptops for low price.[1]
Market Control
Dell is 16.1% of the market at the USA as of 2024[2], Showing control being not huge, but great.
Incidents
Dell XPS 13 Plus quality control (April 28th, 2022)
Dell chooses to release the product 'Dell XPS 13 Plus', Which was not only broken by it's functions, It also was manufactured poorly, As some laptops had their screens easily fall off[3], And reviews on amazon saying the product' parts do not work properly.
The dell XPS 13 Plus ended up being so bad in all of it's different ways, Not just being uneasy to use, As in the literal screen falling off easily[3], And complaints about the product just not working as it should be. Looking at reviews, They say things are just glitching, Breaking, and all definitions that fit the idea of "Not working well"
Products
(please add some)
See also
Youtube video used to get information about the Dell XPS 13 Plus incident
References
- ↑ https://www.strategyzer.com/library/dell-business-model
- ↑ https://en.wikipedia.org/wiki/Market_share_of_personal_computer_vendors
- ↑ 3.0 3.1 Shilov, Anton (September 2, 2022). "Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off". Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off. p. 1. Archived from the original on August 3rd, 2025.
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