Invitation Homes: Difference between revisions

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Mandatory subscriptions

===Mandatory Ring subscription===

~~For some properties, part of rent~~ includes a subscription to [[Ring]], a video doorbell known to pose major privacy and security risks.

Rent includes a subscription to a "Smart Home" service, consisting of remote locking and thermostat control, and for some properties, [[Ring]]: a video doorbell known to pose major privacy and security risks. This is a required subscription fee, and renters cannot opt out of any part of it<ref>{{Cite web |title=Leasing Fees Guide |url=https://www.invitationhomes.com/fees |access-date=2026-02-11}}</ref>.

~~Renters have been unsuccessful in opting~~ out of ~~this subscription~~.

A 2019 email from Invitation Homes’ CEO called on the senior vice president responsible for overseeing the company’s fee program to "juice this hog" by making the smart home fee mandatory for renters.<ref>{{Cite web |date=2024-09-24 |title=FTC Takes Action Against Invitation Homes for Deceiving Renters, Charging Junk Fees, Withholding Security Deposits, and Employing Unfair Eviction Practices |url=https://www.ftc.gov/news-events/news/press-releases/2024/09/ftc-takes-action-against-invitation-homes-deceiving-renters-charging-junk-fees-withholding-security |url-status=live |access-date=2026-02-11}}</ref>

[[File:Invitation Homes Website "Smart Home" fee description.png|thumb|Text on the Invitation Homes website explaining that the "smart home technology" (including Ring) is required.]]

[[File:Smart Home Fee with Video Doorbell.png|thumb|The monthly "Smart Home" fee, including the Ring subscription (Video Doorbell)]]

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+Mandatory subscriptions
 ===Mandatory Ring subscription===
 {{Main|link to the main CR Wiki article}}
-For some properties, part of rent includes a subscription to [[Ring]], a video doorbell known to pose major privacy and security risks.
+Rent includes a subscription to a "Smart Home" service, consisting of remote locking and thermostat control, and for some properties, [[Ring]]: a video doorbell known to pose major privacy and security risks. This is a required subscription fee, and renters cannot opt out of any part of it<ref>{{Cite web |title=Leasing Fees Guide |url=https://www.invitationhomes.com/fees |access-date=2026-02-11}}</ref>.
-Renters have been unsuccessful in opting out of this subscription.
 A 2019 email from Invitation Homes’ CEO called on the senior vice president responsible for overseeing the company’s fee program to "juice this hog" by making the smart home fee mandatory for renters.<ref>{{Cite web |date=2024-09-24 |title=FTC Takes Action Against Invitation Homes for Deceiving Renters, Charging Junk Fees, Withholding Security Deposits, and Employing Unfair Eviction Practices |url=https://www.ftc.gov/news-events/news/press-releases/2024/09/ftc-takes-action-against-invitation-homes-deceiving-renters-charging-junk-fees-withholding-security |url-status=live |access-date=2026-02-11}}</ref>
+[[File:Invitation Homes Website "Smart Home" fee description.png|thumb|Text on the Invitation Homes website explaining that the "smart home technology" (including Ring) is required.]]
 [[File:Smart Home Fee with Video Doorbell.png|thumb|The monthly "Smart Home" fee, including the Ring subscription (Video Doorbell)]]