Whoop: Difference between revisions

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[[File:Screenshot of a successfull Whoop subscription cancelation process.png|alt=Screenshot of a successfull Whoop subscription cancellation process|thumb|Screenshot of a successfull Whoop subscription cancellation process]]

[[File:Whoop Subscription Cancelation E-Mail.png|alt=Whoop Subscription Cancellation E-Mail|thumb|Whoop Subscription Cancellation E-Mail]]

Clicking on the "Other" button prompts you to put in a custom answer again. Then the user can click on "Next". On the next page the user is greeted by a red "CLAIM OFFER" headline and a red button that says "YES, CLAIM 10% OFF". Below that button is a non-highlighted "NO THANKS, STILL CANCEL" button. Once you click on that the new page says "CANCEL MEMBERSHIP". This took 11 clicks through various menus. The twelfth click will cancel the subscription and the user will be redirected to the membership page. However the website still showed the subscription as being active. I received a ~~cancelation~~ e-mail though. This is ambivalent and I'm not sure what Whoop is using to the determine the subscription status.

Clicking on the "Other" button prompts you to put in a custom answer again. Then the user can click on "Next". On the next page the user is greeted by a red "CLAIM OFFER" headline and a red button that says "YES, CLAIM 10% OFF". Below that button is a non-highlighted "NO THANKS, STILL CANCEL" button. Once you click on that the new page says "CANCEL MEMBERSHIP". This took 11 clicks through various menus. The twelfth click will cancel the subscription and the user will be redirected to the membership page. However the website still showed the subscription as being active. I received a cancellation e-mail though. This is ambivalent and I'm not sure what Whoop is using to the determine the subscription status.

====Removal of Payment Method====

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 [[File:Screenshot of a successfull Whoop subscription cancelation process.png|alt=Screenshot of a successfull Whoop subscription cancellation process|thumb|Screenshot of a successfull Whoop subscription cancellation process]]
 [[File:Whoop Subscription Cancelation E-Mail.png|alt=Whoop Subscription Cancellation E-Mail|thumb|Whoop Subscription Cancellation E-Mail]]
-Clicking on the "Other" button prompts you to put in a custom answer again. Then the user can click on "Next". On the next page the user is greeted by a red "CLAIM OFFER" headline and a red button that says "YES, CLAIM 10% OFF". Below that button is a non-highlighted "NO THANKS, STILL CANCEL" button. Once you click on that the new page says "CANCEL MEMBERSHIP". This took 11 clicks through various menus. The twelfth click will cancel the subscription and the user will be redirected to the membership page. However the website still showed the subscription as being active. I received a cancelation e-mail though. This is ambivalent and I'm not sure what Whoop is using to the determine the subscription status.
+Clicking on the "Other" button prompts you to put in a custom answer again. Then the user can click on "Next". On the next page the user is greeted by a red "CLAIM OFFER" headline and a red button that says "YES, CLAIM 10% OFF". Below that button is a non-highlighted "NO THANKS, STILL CANCEL" button. Once you click on that the new page says "CANCEL MEMBERSHIP". This took 11 clicks through various menus. The twelfth click will cancel the subscription and the user will be redirected to the membership page. However the website still showed the subscription as being active. I received a cancellation e-mail though. This is ambivalent and I'm not sure what Whoop is using to the determine the subscription status.
 ====Removal of Payment Method====