NZXT: Difference between revisions
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===Hardware Warranty coverage issues=== | ===Hardware Warranty coverage issues=== | ||
{{Main|NZXT Flex}} | {{Main|NZXT Flex}} | ||
Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref> | Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20210205185321/https://old.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |archive-date=5 Feb 2021}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20260105073328/https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |archive-date=5 Jan 2026}}</ref> | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:NZXT]] | [[Category:NZXT]] | ||
Latest revision as of 06:22, 23 February 2026
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NZXT
| Basic information | |
|---|---|
| Founded | 2004 |
| Legal Structure | Private |
| Industry | Computer Hardware |
| Also known as | |
| Official website | https://nzxt.com/ |
NZXT, Inc. is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.[1]
Controversies
[edit | edit source]Hardware Warranty coverage issues
[edit | edit source]- Main article: NZXT Flex
Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream[2] their warranty issue in their RMA process.[3][4][2][5]
References
[edit | edit source]- ↑ Burke, Steve (27 May 2016). "NZXT Factory Tour in China – Start-to-Finish Case Manufacturing". GamersNexus. Archived from the original on 23 May 2017. Retrieved 18 Mar 2025.
- ↑ 2.0 2.1 @aaradorn (3 Nov 2019). "NZXT warranty is a bit of a pain in the ass. Kraken x62". Linus Tech Tips Forum. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Customer Support is Refusing to Honor Warranty on Defective Part". Reddit. Archived from the original on 5 Feb 2021. Retrieved 18 Mar 2025.
- ↑ "NZXT Controversy Discussion". PCGamer. 5 Dec 2024. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Gaming PCs - Warranty Claim and RMA FAQ". NZXT. Archived from the original on 5 Jan 2026. Retrieved 18 Mar 2025.