Reckon: Difference between revisions
m original research |
Added archive URLs for 1 citation(s) using CRWCitationBot |
||
| Line 16: | Line 16: | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Invalidation of perpetual licenses (''18 Oct 2019'')=== | ===Invalidation of perpetual licenses (''18 Oct 2019'')=== | ||
Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald}}</ref> | Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald |archive-url=http://web.archive.org/web/20260210063126/https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |archive-date=10 Feb 2026}}</ref> | ||
==See also== | ==See also== | ||
Revision as of 07:18, 23 February 2026
❗This article is a stub. You can help by expanding it.
#appeals channel in either Zulip or Discord to request removal.An article may be flagged as a stub when it is missing major elements needed to make it useful to a reader. You can help by adding missing sections, verifiable sources, relevant company policies and communications, etc. to make the article more complete.
| Basic information | |
|---|---|
| Founded | 1987 |
| Legal Structure | Public |
| Industry | Software |
| Also known as | |
| Official website | https://www.reckon.com/ |
Reckon is an software company based in Australia, providing desktop and cloud-based accounting software for accountants, bookkeepers, small to medium businesses and personal users.
Consumer impact summary
Business Model: Moved to a subscription based model, revoking access to the previously bought perpetual licenses.
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Reckon category.
Invalidation of perpetual licenses (18 Oct 2019)
Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.[1] Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.[2]
See also
- Nitro PDF License Deactivating
- Teamviewer Terminates Perpetual Licenses
- Bandicam perpetual license invalidation
- FreePhoneLine revokes Lifetime VoIP service for monthly subscription model
- Ngenic forces subscription on previously “lifetime” Tune customers
- Keyshot
References
- ↑ Howlett, Mathew (20 Aug 2019). "Changes to Reckon software support and what they mean for your business". sinclairwilson.com.au. Retrieved 18 Aug 2025.
- ↑ "Reckon accounting software crippled to force subscription upgrades". The Sidney Morning Herald. 18 Oct 2019. Archived from the original on 10 Feb 2026. Retrieved 18 Aug 2025.