KPN mandatory SMS authentication: Difference between revisions
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KPN has stated that SMS is the most widely accessible method for two-step verification and that other authentication channels are being evaluated. No public timeline has been provided for the rollout of alternatives such as landline OTP, app-based authenticators, or hardware tokens. (Security.nl | KPN has stated that SMS is the most widely accessible method for two-step verification and that other authentication channels are being evaluated. No public timeline has been provided for the rollout of alternatives such as landline OTP, app-based authenticators, or hardware tokens. (Security.nl | ||
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Consumer response | |||
Community discussions and public forums indicate frustration among users who cannot use SMS, citing restricted access, lack of alternatives, and reduced consumer autonomy. Verified responses from KPN moderators confirm the requirement and advise users to acquire a mobile device to comply. The systemic nature of this policy has prompted consumer advocates to call for multiple authentication channels to enhance accessibility and security. (KPN Community | |||
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