Elgato forces Stream Deck users to sign up

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Elgato has removed the option to download or update plugins from their marketplace for their product, Stream Deck, without an Elgato account. Following this change, Stream Deck users must have an account to add content to their device this way.

Background

Information about the product/service history to provide the necessary context surrounding the incident

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Until Stream Deck software version 6.4, the user could install any plugins without an account. Following the 6.4 update, the plugin installation process changed. Elgato provides instructions for that on their support site.

[Incident]

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Elgato's response

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They allow for plugin side-load. It's inconvenient and sometimes impossible to do. In order to do so, developer has to release plugin via different channel than marketplace, e.g. GitHub.

Lawsuit

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Claims

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Rebuttal

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Outcome

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Consumer response

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References

https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered - Archived Link (Snapshot Date: Feb 9 2026)

https://reddit.com/comments/17mqcda - Archived Link (Snapshot Date: Mar 2 2026)