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VitalSource: Difference between revisions

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Created page with "{{CompanyCargo |Industry=digital textbooks |Type=Private |Website=https://www.vitalsource.com/ |Description=Digital textbook provider }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. ===Example incident one (''date'')=== {{Main|link to the..."
 
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{{CompanyCargo
{{CompanyCargo
|Industry=digital textbooks
|Industry=Digital textbooks,Educational technology
|Type=Private
|Type=Private
|Website=https://www.vitalsource.com/
|Website=https://www.vitalsource.com/
|Description=Digital textbook provider
|Description=Digital textbook and course material provider for higher education
}}
}}'''VitalSource''' is a digital textbook & course material provider serving students & educational institutions, primarily in the United States higher education market. The company offers digital access to textbooks & other educational content through its online platform & apps, with various license durations including short-term rentals & what it markets as "lifetime" access.
{{Ph-C-Int}}


==Consumer-impact summary==
==Consumer-impact summary==
{{Ph-C-CIS}}
==Incidents==
==Incidents==
{{Ph-C-Inc}}
==="Lifetime" access controversy (December 2024)===
 
{{Main|VitalSource Lifetime false advertising}}
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
VitalSource markets certain digital textbook licenses as offering "lifetime" access while defining this term as a limited five-year period. The practice came to wider attention in December 2024 when VitalSource published a California disclosure page in response to AB 2426, a state law requiring companies to clearly disclose when digital goods are licensed rather than owned. Despite this disclosure, VitalSource continues to use the term "lifetime" in its storefront marketing without prominently displaying the five-year limitation alongside shorter-duration options that do show explicit expiration dates.
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...


==Products==
==Products==
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==See also==
==See also==
{{Ph-C-SA}}
{{Ph-C-SA}}
*[[eCampus]]


==References==
==References==
{{reflist}}
{{Reflist}}


[[Category:Companies]]
[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]

Revision as of 18:26, 12 March 2026

VitalSource
Basic information
Founded
Legal Structure Private
Industry Digital textbooks,Educational technology
Also known as
Official website https://www.vitalsource.com/

VitalSource is a digital textbook & course material provider serving students & educational institutions, primarily in the United States higher education market. The company offers digital access to textbooks & other educational content through its online platform & apps, with various license durations including short-term rentals & what it markets as "lifetime" access.

Consumer-impact summary

Incidents

"Lifetime" access controversy (December 2024)

Main article: VitalSource Lifetime false advertising

VitalSource markets certain digital textbook licenses as offering "lifetime" access while defining this term as a limited five-year period. The practice came to wider attention in December 2024 when VitalSource published a California disclosure page in response to AB 2426, a state law requiring companies to clearly disclose when digital goods are licensed rather than owned. Despite this disclosure, VitalSource continues to use the term "lifetime" in its storefront marketing without prominently displaying the five-year limitation alongside shorter-duration options that do show explicit expiration dates.

Products

This is a list of the company's product lines with articles on this wiki.


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See also

Link to relevant theme articles or companies with similar incidents.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


References