Stripe: Difference between revisions

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 ==Incidents==
-{{Ph-C-Inc}}
+{| class="wikitable"
+|+
+!Controversy
+!Year
+!Background info
+!Aftermath
+!Related article
+|-
+|Stripe freezes accounts and withholds funds
+|Present
+|As a payment processor for e-commerce and mobile applications, Stripe has faced criticism for sudden account freezes and the withholding of funds. Merchants have report instances where Stripe temporarily or permanently suspended access to their accounts with minimal warning or explanation. Stripe’s "automated risk detection systems" often lack transparency. Merchants affected by freezes describe the appeals process as opaque and slow.
+|Businesses cannot fulfill orders or provide services due to inaccessible funds.
+|https://www.enterpret.com/blog/stripe-cracks-down-on-scammers-but-mistakenly-freezes-out-innocent-users
+|-
+|Stripe's opaque risk algorithms and account restrictions
+|Present
+|Stripe's focus on enterprise clients led to the deployment of complex risk algorithms that can restrict or flag accounts automatically. This is devastating for any small merchants, as it leads to uncontrollable, unexpected service interruptions for consumers' businesses. The company lacks transparency in how these algorithms work. Appeals processes are described by merchants as slow and non-specific.
+|Automated controls inadvertently harm legitimate merchants and, ultimately, their customers.
+|https://webzeto.com/does-stripe-hold-funds/
+|}
 ==Products==