Moderation problems in online marketplaces: Difference between revisions
Clean-up; pass on style. Categorizing under wiki root so that it's categorized somewhere — admins feel free to move it to correct one. |
→References: Archive citation 2 |
||
| Line 33: | Line 33: | ||
=====eBay listings violate the policy=====<!-- Note: this may violate the no "do your own research policy" but given its relevance I'm including it. --> | =====eBay listings violate the policy=====<!-- Note: this may violate the no "do your own research policy" but given its relevance I'm including it. --> | ||
It is not difficult to find several examples of the SCT being sold on eBay with objectively inadequate descriptions. A snapshot of all 63 posts found searching for "Spotify Car Thing" selling a Spotify Car Thing was made on 30 January 2025 at 3:15pm ET and stored as a .csv.<ref name=":0">[[:File:Ebay spotify car thing posts.csv.pdf|"Ebay spotify car thing posts.csv.pdf"]]</ref> The findings of the snapshot are particularly concerning towards the efficacy of eBay's moderation system. | It is not difficult to find several examples of the SCT being sold on eBay with objectively inadequate descriptions. A snapshot of all 63 posts found searching for "Spotify Car Thing" selling a Spotify Car Thing was made on 30 January 2025 at 3:15pm ET and stored as a .csv.<ref name=":0">[[:File:Ebay spotify car thing posts.csv.pdf|"Ebay spotify car thing posts.csv.pdf"]] ([https://web.archive.org/web/20250709010115if_/https://consumerrights.wiki/images/6/6f/Ebay_spotify_car_thing_posts.csv.pdf Archived]).</ref> The findings of the snapshot are particularly concerning towards the efficacy of eBay's moderation system. | ||
* 29 (46%) of all postings are "new" condition. | *29 (46%) of all postings are "new" condition. | ||
* 3 (4%) of all titles included "bricked" or similar. | *3 (4%) of all titles included "bricked" or similar. | ||
* 13 (20%) of all titles included discontinued. | *13 (20%) of all titles included discontinued. | ||
* 6 (9%) of all titles included mention of hacks or "DeskThing" — some are even pre-hacked. | *6 (9%) of all titles included mention of hacks or "DeskThing" — some are even pre-hacked. | ||
* 14 (22%) of descriptions mentioned the bricking. | *14 (22%) of descriptions mentioned the bricking. | ||
* 28 (44%) of descriptions mentioned discontinuation. | *28 (44%) of descriptions mentioned discontinuation. | ||
* 18 (28%) mentioned desk thing or hacks. | *18 (28%) mentioned desk thing or hacks. | ||
* 3 posts had no description at all.<ref>{{Cite web |author=kabur-161 |title=Spotify Car Thing posting |url=https://www.ebay.com/itm/387721864564?_skw=%22Spotify+Car+Thing%22&epid=14048054641&itmmeta=01JJYRBCBW03SP76BKZ3PC69NR&hash=item5a46062574:g:PG0AAOSwoPJiUgVf&itmprp=enc:AQAJAAAA8HoV3kP08IDx%2BKZ9MfhVJKn3ZAVqeGnmDjKpd/qSh1Q8mdJ8k%2BDkvc9nvk06cgtah5Jk9MoRje2vZqZNSjoaCezIT91fIiKcdwSL%2B4W0Xr518kEe/n%2B0FymZs0fsBpQxzUf1Cx/qAdAZrh7sSkXRt2uKS2ud/yjbmpHiGrY0l9zcbNsFPxZC6sJI8oG9zfq5BqGSy/Ax9DhH4Kj6wHI6eUilsdBnzWYOPitDWJQrK67PcILyBS02Z7ozNWA2J8/YPIQe%2B%2BSrKITb7e3s/QVI6BcPkOZGFvzoR0laQdXkL28WmcvM35rU7RO%2Bzyvi/SjU/Q%3D%3D |website=[[eBay]] |date= |access-date=14 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20260315020652/https://www.ebay.com/itm/387721864564?_skw=%22Spotify+Car+Thing%22&epid=14048054641&itmmeta=01JJYRBCBW03SP76BKZ3PC69NR&hash=item5a46062574:g:PG0AAOSwoPJiUgVf&itmprp=enc:AQAJAAAA8HoV3kP08IDx%2BKZ9MfhVJKn3ZAVqeGnmDjKpd/qSh1Q8mdJ8k%2BDkvc9nvk06cgtah5Jk9MoRje2vZqZNSjoaCezIT91fIiKcdwSL%2B4W0Xr518kEe/n%2B0FymZs0fsBpQxzUf1Cx/qAdAZrh7sSkXRt2uKS2ud/yjbmpHiGrY0l9zcbNsFPxZC6sJI8oG9zfq5BqGSy/Ax9DhH4Kj6wHI6eUilsdBnzWYOPitDWJQrK67PcILyBS02Z7ozNWA2J8/YPIQe%2B%2BSrKITb7e3s/QVI6BcPkOZGFvzoR0laQdXkL28WmcvM35rU7RO%2Bzyvi/SjU/Q%3D%3D%7Ctkp:Bk9SR4bGrdiXZQ |archive-date=15 Mar 2026}}</ref> | *3 posts had no description at all.<ref>{{Cite web |author=kabur-161 |title=Spotify Car Thing posting |url=https://www.ebay.com/itm/387721864564?_skw=%22Spotify+Car+Thing%22&epid=14048054641&itmmeta=01JJYRBCBW03SP76BKZ3PC69NR&hash=item5a46062574:g:PG0AAOSwoPJiUgVf&itmprp=enc:AQAJAAAA8HoV3kP08IDx%2BKZ9MfhVJKn3ZAVqeGnmDjKpd/qSh1Q8mdJ8k%2BDkvc9nvk06cgtah5Jk9MoRje2vZqZNSjoaCezIT91fIiKcdwSL%2B4W0Xr518kEe/n%2B0FymZs0fsBpQxzUf1Cx/qAdAZrh7sSkXRt2uKS2ud/yjbmpHiGrY0l9zcbNsFPxZC6sJI8oG9zfq5BqGSy/Ax9DhH4Kj6wHI6eUilsdBnzWYOPitDWJQrK67PcILyBS02Z7ozNWA2J8/YPIQe%2B%2BSrKITb7e3s/QVI6BcPkOZGFvzoR0laQdXkL28WmcvM35rU7RO%2Bzyvi/SjU/Q%3D%3D |website=[[eBay]] |date= |access-date=14 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20260315020652/https://www.ebay.com/itm/387721864564?_skw=%22Spotify+Car+Thing%22&epid=14048054641&itmmeta=01JJYRBCBW03SP76BKZ3PC69NR&hash=item5a46062574:g:PG0AAOSwoPJiUgVf&itmprp=enc:AQAJAAAA8HoV3kP08IDx%2BKZ9MfhVJKn3ZAVqeGnmDjKpd/qSh1Q8mdJ8k%2BDkvc9nvk06cgtah5Jk9MoRje2vZqZNSjoaCezIT91fIiKcdwSL%2B4W0Xr518kEe/n%2B0FymZs0fsBpQxzUf1Cx/qAdAZrh7sSkXRt2uKS2ud/yjbmpHiGrY0l9zcbNsFPxZC6sJI8oG9zfq5BqGSy/Ax9DhH4Kj6wHI6eUilsdBnzWYOPitDWJQrK67PcILyBS02Z7ozNWA2J8/YPIQe%2B%2BSrKITb7e3s/QVI6BcPkOZGFvzoR0laQdXkL28WmcvM35rU7RO%2Bzyvi/SjU/Q%3D%3D%7Ctkp:Bk9SR4bGrdiXZQ |archive-date=15 Mar 2026}}</ref> | ||
* The average price was $161.54 - Car Thing originally cost $89.99. The max price was $350, min was $30 (around the min price Spotify sold it at). | *The average price was $161.54 - Car Thing originally cost $89.99. The max price was $350, min was $30 (around the min price Spotify sold it at). | ||
The fact that even just one post exists without a description for a product that effectively does not work without significant modification is evidence that eBay does not truly require an accurate description and that eBay does not take preemptive steps to protect consumers from potentially bad products sold on the platform. | The fact that even just one post exists without a description for a product that effectively does not work without significant modification is evidence that eBay does not truly require an accurate description and that eBay does not take preemptive steps to protect consumers from potentially bad products sold on the platform. | ||