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|Website=https://lenovo.com/
|Website=https://lenovo.com/
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'''{{wplink|Lenovo}}''' is a Chinese PC manufacturer founded originally as a state-founded branch of a research institute called Legend in 1984.<ref>[https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x "Sequential learning in a Chinese spin-off: the case of Lenovo Group Limited"] - onlinelibrary.wiley.com - accessed 2025-02-01 ([http://web.archive.org/web/20250211183926/https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x Archived])</ref> In 2005, they officially rebranded as Lenovo and bought the IBM computer division alongside the [[Thinkpad]] brand.<ref>[https://www.strategy-business.com/article/00274 "Lenovo Goes Global"] - strategy-business.com - accessed 2025-02-01 ([http://web.archive.org/web/20260114210920/https://www.strategy-business.com/article/00274 Archived])</ref> Today, Lenovo has more than 77,000 employees and holds about a quarter of the Worldwide PC Shipments market.<ref>[https://www.lenovo.com/us/en/about/ "About Lenovo"] - lenovo.com - accessed 2025-02-01 ([http://web.archive.org/web/20260128055706/https://www.lenovo.com/us/en/about/ Archived])</ref><ref>[https://doc.irasia.com/listco/hk/lenovo/annual/2024/esr.pdf "2023/24 Environmental, Social and Governance Report"] - doc.irasia.com - accessed 2025-02-01 ([http://web.archive.org/web/20250708185917/https://doc.irasia.com/listco/hk/lenovo/annual/2024/esr.pdf Archived])</ref><ref>[https://www.gartner.com/en/newsroom/press-releases/01-10-2024-gartner-says-worldwide-pc-shipments-increased-zero-point-three-percent-in-fourth-quarter-of-2023-but-declined-fourteen-point-eight-percent-for-the-year "Gartner Says Worldwide PC Shipments Increased 0.3% in Fourth Quarter of 2023 but Declined 14.8% for the Year"] - gartner.com - 2025-02-01 ([http://web.archive.org/web/20260203103413/https://www.gartner.com/en/newsroom/press-releases/01-10-2024-gartner-says-worldwide-pc-shipments-increased-zero-point-three-percent-in-fourth-quarter-of-2023-but-declined-fourteen-point-eight-percent-for-the-year Archived])</ref>
'''{{wplink|Lenovo}}''' is a Chinese PC manufacturer founded originally as a state-founded branch of a research institute called Legend in 1984.<ref>[https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x "Sequential learning in a Chinese spin-off: the case of Lenovo Group Limited"] - onlinelibrary.wiley.com - accessed 2025-02-01 ([http://web.archive.org/web/20250211183926/https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x Archived])</ref> In 2005, they officially rebranded as '''Lenovo''' and bought the {{Wplink|IBM}} computer division alongside the [[Thinkpad]] brand.<ref>[https://www.strategy-business.com/article/00274 "Lenovo Goes Global"] - strategy-business.com - accessed 2025-02-01 ([http://web.archive.org/web/20260114210920/https://www.strategy-business.com/article/00274 Archived])</ref>


In 2014, the company bought [[Motorola]] Mobility from [[Google]] for around US$2.91 billion.<ref>[https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/ "Lenovo Completes Acquisition of Motorola Mobility from Google"] - news.lenovo.com - accessed 2025-02-01 ([http://web.archive.org/web/20260124102948/https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/ Archived])</ref>
In 2014, the company bought [[Motorola|Motorola Mobility]] from [[Google]] for around US$2.91 billion.<ref>[https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/ "Lenovo Completes Acquisition of Motorola Mobility from Google"] - news.lenovo.com - accessed 2025-02-01 ([http://web.archive.org/web/20260124102948/https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/ Archived])</ref>


==Consumer-impact summary==
==Consumer-impact summary==
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===Hardware Lockout for Changes===
===Hardware Lockout for Changes===
Lenovo has, on various occasions and for various models, locked the hardware through BIOS in order to prevent unauthorized parts from being used.{{CitationNeeded}} This can prevent a user from changing to a better wireless card, or using an aftermaket battery or even a battery for a different model of Lenovo computer. Hacks are available to workaround this limitation on certain models, such as the T430, but Lenovo has never offered an OEM method of removing this lock.{{CitationNeeded}}
{{Main|Thinkpad X1 Carbon}}
'''Lenovo''' has, on various occasions and for various models, locked the hardware through BIOS in order to prevent unauthorized parts from being used.{{CitationNeeded}} This can prevent a user from changing to a better wireless card, using an aftermaket battery or even a battery from different model of '''Lenovo''' laptop. Hacks are available to workaround this limitation on certain models, such as the T430, but '''Lenovo''' has never offered an OEM method of removing this lock.{{CitationNeeded}}


==='''AB 1043: Age verification signals'''  '''- California Bill'''===
==='''AB 1043: Age verification signals'''  '''- California Bill'''===
Assembly Bill 1043, known as the '''Digital Age Assurance Act''', was supported by several technology companies, including '''Lenovo, Inc.''', which formally expressed support for the legislation on '''September 10, 2025'''. The bill establishes a framework requiring operating system providers and app stores to implement an '''age-verification signal''' during device or account setup.<ref>{{Cite web |date=2025-10-13 |title=AB 1043: Age verification signals: software applications and online services |url=https://calmatters.digitaldemocracy.org/bills/ca_202520260ab1043 |access-date=2026-03-10 |website=almatters.digitaldemocracy.org}}</ref>
Assembly Bill 1043, known as the Digital Age Assurance Act, was supported by several technology companies, including '''Lenovo, Inc.''', which formally expressed support for the legislation on 10 September 2025. The bill establishes a framework requiring operating system providers and app stores to implement an age-verification signal during device or account setup.<ref>{{Cite web |date=2025-10-13 |title=AB 1043: Age verification signals: software applications and online services |url=https://calmatters.digitaldemocracy.org/bills/ca_202520260ab1043 |access-date=2026-03-10 |website=almatters.digitaldemocracy.org}}</ref>


===Suppliers accused of child labor===
===Suppliers accused of child labor===
In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01 ([http://web.archive.org/web/20251205195726/https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ Archived])</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01 ([http://web.archive.org/web/20230831111126/https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html Archived])</ref>
In 2020, The Intercept made headlines showing how Chinese manufactures like '''Lenovo''' have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01 ([http://web.archive.org/web/20251205195726/https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ Archived])</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01 ([http://web.archive.org/web/20230831111126/https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html Archived])</ref>
===Disabling third-party batteries===
===Disabling third-party batteries===
A common issue where third party batteries were working perfectly fine but without being allowlisted they are just got suddenly disabled, and as a result do not charge or function.{{CitationNeeded}} There is no error messages and the only way to know is to install Vantage software to see non-genuine battery warning. {{CitationNeeded}}This is critical as perfectly working hardware that is slightly outdated by a couple of years is basically turned into e-waste because of this, and original parts are getting harder to come by with every passing day.{{CitationNeeded}}
A common issue where third party batteries were working perfectly fine without being allowlisted suddenly got disabled, and as a result no longer charge nor function.{{CitationNeeded}} There are no error messages and the only way to know is to install the Vantage software to see the non-genuine battery warning. {{CitationNeeded}} This is a critical issue, as perfectly working hardware that is slightly outdated by a couple of years is basically turned into e-waste, and original parts are getting harder to come by with every passing day.{{CitationNeeded}}
===X1 Carbon series problems===
===Misleading FAQ (''2024'')===
The '''X1 Carbon series''' of laptops exhibits hardware durability issues and will fail to '''POST''' (Power-On Self-Test) if their '''WWAN Broadband card''' is replaced with one that is not included in Lenovo's vendor whitelist.{{CitationNeeded}}<!-- READ THIS!!!
In a video, Louis Rossmann highlighted '''Lenovo'''<nowiki/>'s FAQ where they commented on used devices.<ref>{{Cite web |last=Rossmann |first=Louis |date=2024-02-16 |title=Lenovo wants you to stop buying used PCs because they may have viruses on them 😂😂😂 |url=https://youtube.com/watch?v=Ahw1cppZi-g |url-status=live |archive-url=https://web.archive.org/web/20260405134823/https://youtube.com/watch?v=Ahw1cppZi-g |archive-date=2026-04-05 |access-date=2026-04-05 |website=YouTube}}</ref> A few snippets include:<blockquote>'''Is it safe to buy a used laptop or computer?'''
citations for this section:


https://www.bios-mods.com/forum/Thread-GUIDE-Removing-Wi-Fi-WWAN-whitelist-on-Lenovo-Insyde-BIOS
In a word, no. Though many people have found inexpensive used computers that work just fine, the world of used laptops and computers can be a difficult one to navigate. People just looking for a good deal can often be swindled out of their money.  


https://notthebe.ee/blog/removing-the-wifi-whitelist/
...


...


https://stackoverflow.com/questions/62059163/getting-around-the-lenovo-bios-whitelist
Remember, it's being sold for a reason. Sometimes, that reason can be that the old owner just wanted an upgrade, but this mentality is much rarer with computers than with cars. The computer could be slow, infected with a virus, or have damaged hardware and you might not realize this until it's too late. Buying a used laptop or computer is a gamble when it comes to computer safety.<ref name=":0">{{Cite web |title=FAQs: Used Laptops & Desktops - Are they worth it? |url=https://www.lenovo.com/ph/en/faqs/laptop-faqs/used-laptops/ |url-status=dead |archive-url=https://web.archive.org/web/20230325030633/https://www.lenovo.com/ph/en/faqs/laptop-faqs/used-laptops/ |archive-date=2023-03-25 |access-date=2026-04-05 |website=Lenovo}}</ref></blockquote>


- Left4Code -->  
<blockquote>'''Am I better off buying a new computer or laptop?'''


{{Main|Lenovo X1 Carbon}}
Buying a used laptop doesn't only cause headaches. It might not even end up being financially feasible. The maintenance and repair costs that may be incurred due to viruses, malware, spyware and hardware malfunctions can add up quickly. Also, because used laptops have a shorter lifespan, you may have to pay to replace the laptop sooner.<ref name=":0" /></blockquote>
===Wording in their FAQs; "Is it safe to buy a used laptop or computer?"===
Originally from this video: [https://www.youtube.com/watch?v=Ahw1cppZi-g|Lenovo Lenovo wants you to stop buying used PCs because they may have viruses on them]


Archived FAQ:
In '''Lenovo'''<nowiki/>'s response to the video they state:<blockquote>Thank you for calling this out, Louis! Your feedback is greatly appreciated, and we hear you. The FAQ page in question has since been taken down and will be reviewed to ensure it correctly reflects Lenovo's views on refurbished products. We know that smarter, more sustainable technology solutions are as big of a priority for our customers as they are for us, and we want to be clear that we encourage buyers to explore refurbished options from authorized resellers. For this reason, many Lenovo computers are designed to be easily serviceable and repairable, and Lenovo has set goals to improve the serviceability and repairability of our PCs even more. We hope that you continue to be part of the Lenovo community.{{Citation needed}}</blockquote>
 
https://web.archive.org/web/20230325030633/https://www.lenovo.com/ph/en/faqs/laptop-faqs/used-laptops/
 
A few snippets:
 
Is it safe to buy a used laptop or computer?
 
In a word, no. Though many people have found inexpensive used computers that work just fine, the world of used laptops and computers can be a difficult one to navigate. People just looking for a good deal can often be swindled out of their money.
 
The computer could be slow, infected with a virus, or have damaged hardware and you might not realize this until it's too late. Buying a used laptop or computer is a gamble when it comes to computer safety.
 
Buying a used laptop doesn't only cause headaches. It might not even end up being financially feasible. The maintenance and repair costs that may be incurred due to viruses, malware, [[spyware]] and hardware malfunctions can add up quickly. Also, because used laptops have a shorter lifespan, you may have to pay to replace the laptop sooner.
 
Lenovo then responded to the video with:<blockquote>"Thank you for calling this out, Louis! Your feedback is greatly appreciated, and we hear you. The FAQ page in question has since been taken down and will be reviewed to ensure it correctly reflects Lenovo's views on refurbished products. We know that smarter, more sustainable technology solutions are as big of a priority for our customers as they are for us, and we want to be clear that we encourage buyers to explore refurbished options from authorized resellers. For this reason, many Lenovo computers are designed to be easily serviceable and repairable, and Lenovo has set goals to improve the serviceability and repairability of our PCs even more. We hope that you continue to be part of the Lenovo community."</blockquote>


===Broken Trackpoint===
===Broken Trackpoint===
Many thinkpads were shipped with a buggy trackpoint driver, where the trackpoint would stop working and the only fix was restarting the system. This bug affected a wide range of products, but Lenovo ignored the issue for years and refused to help customers. In 2021 a user created [https://web.archive.org/web/20250804180148/https://broken-trackpoint.com/ broken-trackpoint.com] which offered a windows tool that was able to effectively fix this problem. Lenovo sent their lawyers and forced it to be taken down.[https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438?page=52#6280307]
Many Thinkpads were shipped with a buggy trackpoint driver, where the trackpoint would stop working and the only fix was restarting the system. This bug affected a wide range of products, but '''Lenovo''' ignored the issue for years and refused to help customers. In 2021, a user created [https://web.archive.org/web/20250804180148/https://broken-trackpoint.com/ broken-trackpoint.com] which offered a [[Microsoft Windows|Windows]] tool that was able to effectively fix this problem. '''Lenovo''' via their lawyers forced it to be taken down.<ref>{{Cite web |last=Bitblade |date=2024-03-08 |title=Trackpoint-randomly-stops-working - English Community |url=https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438?page=52#6280307 |url-status=live |archive-url=https://web.archive.org/web/20260405135440/https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Trackpoint-randomly-stops-working/m-p/5062438 |archive-date=2026-04-05 |access-date=2026-04-05 |website=LENOVO COMMUNITY}}</ref>
===ThinkPad Thunderbolt firmware fiasco===
===ThinkPad Thunderbolt firmware fiasco===
Certain Lenovo ThinkPad models released between 2017 and 2019 experienced a flaw in the Thunderbolt firmware<ref>{{Cite web |date=2019-09-08 |title=Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad |url=https://support.lenovo.com/us/en/solutions/ht508988-critical-intel-thunderbolt-software-and-firmware-updates-thinkpad |url-status=live |access-date=2025-08-31 |website=Lenovo Support |archive-url=http://web.archive.org/web/20251128112929/https://support.lenovo.com/us/en/solutions/ht508988-critical-intel-thunderbolt-software-and-firmware-updates-thinkpad |archive-date=28 Nov 2025}}</ref>. Over time, this firmware version can cause irreversible damage to the SPI-ROM<ref>{{Cite web |last=Herzig |first=Benjamin |date=2020-01-25 |title=Lenovo statement: Thunderbolt firmware responsible for ThinkPad USB C failures |url=https://www.notebookcheck.net/Lenovo-statement-Thunderbolt-firmware-responsible-for-ThinkPad-USB-C-failures.451307.0.html |url-status=live |access-date=2025-08-31 |website=Notebookcheck |archive-url=http://web.archive.org/web/20250918034238/https://www.notebookcheck.net/Lenovo-statement-Thunderbolt-firmware-responsible-for-ThinkPad-USB-C-failures.451307.0.html |archive-date=18 Sep 2025}}</ref> of the Thunderbolt controller, leading to the failure of Thunderbolt functionality and, in some cases, USB-C features.
Certain ThinkPad models released between 2017 and 2019 experienced a flaw in the Thunderbolt firmware.<ref>{{Cite web |date=2019-09-08 |title=Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad |url=https://support.lenovo.com/us/en/solutions/ht508988-critical-intel-thunderbolt-software-and-firmware-updates-thinkpad |url-status=live |access-date=2025-08-31 |website=Lenovo Support |archive-url=http://web.archive.org/web/20251128112929/https://support.lenovo.com/us/en/solutions/ht508988-critical-intel-thunderbolt-software-and-firmware-updates-thinkpad |archive-date=28 Nov 2025}}</ref> Over time, this firmware version can cause irreversible damage to the SPI-ROM<ref>{{Cite web |last=Herzig |first=Benjamin |date=2020-01-25 |title=Lenovo statement: Thunderbolt firmware responsible for ThinkPad USB C failures |url=https://www.notebookcheck.net/Lenovo-statement-Thunderbolt-firmware-responsible-for-ThinkPad-USB-C-failures.451307.0.html |url-status=live |access-date=2025-08-31 |website=Notebookcheck |archive-url=http://web.archive.org/web/20250918034238/https://www.notebookcheck.net/Lenovo-statement-Thunderbolt-firmware-responsible-for-ThinkPad-USB-C-failures.451307.0.html |archive-date=18 Sep 2025}}</ref> of the Thunderbolt controller, leading to the failure of Thunderbolt functionality and, in some cases, USB-C features.


List of the affected devices can be found [https://support.lenovo.com/us/en/solutions/ht508988-critical-intel-thunderbolt-software-and-firmware-updates-thinkpad here]
List of the affected devices can be found [https://support.lenovo.com/us/en/solutions/ht508988-critical-intel-thunderbolt-software-and-firmware-updates-thinkpad here]
[[File:Lenovo underfill.jpg|thumb|Example of the black underfill being used on a Lenovo ThinkPad laptop]]
[[File:Lenovo underfill.jpg|thumb|Example of the black underfill being used on a Lenovo ThinkPad laptop]]


=== Black underfill around BGA components ===
===Black underfill around BGA components===
Lenovo uses a strong black underfill material, often referred to as "glue"<ref>{{Cite web |date=2019-03-29 |title=Remove Lenovo black Glue under the chipset? |url=https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/68715-remove-lenovo-black-glue-under-the-chipset |url-status=live |access-date=2025-08-31 |website=Badcaps}}</ref> around the corners of some BGA (ball grid array) components. The underfill adds strength and helps protect the chips from physical stress<ref>{{Cite web |title=Underfills |url=https://www.henkel-adhesives.com/ch/en/products/encapsulants/underfills.html |url-status=live |access-date=2025-08-31 |website=Henkel |archive-url=http://web.archive.org/web/20250803185652/https://www.henkel-adhesives.com/ch/en/products/encapsulants/underfills.html |archive-date=3 Aug 2025}}</ref>.
'''Lenovo''' uses a strong black underfill material, often referred to as "glue"<ref>{{Cite web |date=2019-03-29 |title=Remove Lenovo black Glue under the chipset? |url=https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/68715-remove-lenovo-black-glue-under-the-chipset |url-status=live |access-date=2025-08-31 |website=Badcaps}}</ref> around the corners of some {{Wplink|ball grid array}} (BGA) components. The underfill adds strength and helps protect the chips from physical stress<ref>{{Cite web |title=Underfills |url=https://www.henkel-adhesives.com/ch/en/products/encapsulants/underfills.html |url-status=live |access-date=2025-08-31 |website=Henkel |archive-url=http://web.archive.org/web/20250803185652/https://www.henkel-adhesives.com/ch/en/products/encapsulants/underfills.html |archive-date=3 Aug 2025}}</ref>.


Users have noted, however, that the material is very difficult to remove. In some cases, attempts to take out these components can result in the pads being ripped from the board, making repairs more challenging.<ref>{{Cite web |date=2023-11-16 |title=how to remove black glue in edges of chips in Lenovo laptops? |url=https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/110425-how-to-remove-black-glue-in-edges-of-chips-in-lenovo-laptops |url-status=live |access-date=2025-08-31 |website=Badcaps |archive-url=http://web.archive.org/web/20250326202959/https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/110425-how-to-remove-black-glue-in-edges-of-chips-in-lenovo-laptops |archive-date=26 Mar 2025}}</ref>
Users have noted, however, that the material is very difficult to remove. In some cases, attempts to take out these components can result in the pads being ripped from the board, making repairs more challenging.<ref>{{Cite web |date=2023-11-16 |title=how to remove black glue in edges of chips in Lenovo laptops? |url=https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/110425-how-to-remove-black-glue-in-edges-of-chips-in-lenovo-laptops |url-status=live |access-date=2025-08-31 |website=Badcaps |archive-url=http://web.archive.org/web/20250326202959/https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/110425-how-to-remove-black-glue-in-edges-of-chips-in-lenovo-laptops |archive-date=26 Mar 2025}}</ref>


== Products ==
==Products==


=== '''Thinkpad''' ===
==='''Thinkpad'''===
*[[Thinkpad X1 Carbon]]


* [[Thinkpad X1 Carbon]]
==See also==


== See also ==
* [[Dell]]
{{Ph-C-SA}}
* [[HP]]


==References==
==References==
<references />
<references />
[[Category:Lenovo]]
[[Category:Lenovo]]
Retrieved from "https://consumerrights.wiki/w/Lenovo"