Phone Number Prefix Normative: Difference between revisions
m ClippyWantsToHelp moved page Telephone Prefix Norm (Chile) to Phone Number Prefix Normative: modified to fit better with Wiki's title format |
No edit summary |
||
| Line 1: | Line 1: | ||
The ''' | The '''Phone Number Prefix Normative''' (in Spanish: Norma de Prefijos Telefónicos), also known as the "''anti-spam law''" is a modification of the Chilean Telecommunications Subsecretary Exempt N° 1319. The modification was announced by the Chilean government in March 2025<ref>{{Cite web |publisher=SUBTEL |date=20 March 2025 |title=Gobierno anuncia implementación de numeración especial para la identificación de llamadas comerciales |trans-title=Government announces the implementation of special numeration for identifying commercial calls |url=https://www.subtel.gob.cl/gobierno-anuncia-implementacion-de-numeracion-especial-para-la-identificacion-de-llamadas-comerciales/ |url-status=live |access-date=25 Feb 2026 |website=Subtel}}</ref> and has been taking effect since August 13, 2025. The purpose of this law is to mandate commercial phone numbers to add fixed number prefixes to be easily identified by Chilean consumers and to prevent scams and malicious phone calls disguised as commercial calls. <ref>{{Cite web |publisher=Defensa y Justicia |date=14 Aug 2025 |title=Chile estrena prefijos 600 y 809: así cambian las llamadas comerciales (y cómo evitar estafas) |trans-title=Chile releases 600 and 809 prefixes: this is how commercial calls change (and how to avoid scams) |url=https://defensayjusticia.cl/ley-antispam-600-809-chile-2025/ |url-status=live |access-date=25 Feb 2026 |website=Defensa y Justicia Abogados}}</ref> | ||
==Background== | ==Background== | ||
| Line 8: | Line 8: | ||
Also, researches and reports by [[wikipedia:Hiya_(company)|Hiya]] done in 2024 stated that in Chile, a person receives an average of 28 spam calls per month, being a number that shares with Brazil, also being the highest number in Latin America. The research also stated a 25% of these calls belonged to fraudulent phone calls. The same research done in 2023 showed the average quantity of spam calls per month was 20. <ref>{{Cite web |last=Vega |first=Fernando |date=7 Apr 2025 |title=Llamadas Spam: estudio muestra cuántas recibe cada chileno al mes |trans-title=Spam Calls: research shows how many receives every Chilean per month |url=https://www.latercera.com/pulso/noticia/llamadas-spam-estudio-muestra-cuantas-recibe-cada-chileno-al-mes/ |url-status=live |access-date=24 Feb 2026 |website=La Tercera}}</ref> | Also, researches and reports by [[wikipedia:Hiya_(company)|Hiya]] done in 2024 stated that in Chile, a person receives an average of 28 spam calls per month, being a number that shares with Brazil, also being the highest number in Latin America. The research also stated a 25% of these calls belonged to fraudulent phone calls. The same research done in 2023 showed the average quantity of spam calls per month was 20. <ref>{{Cite web |last=Vega |first=Fernando |date=7 Apr 2025 |title=Llamadas Spam: estudio muestra cuántas recibe cada chileno al mes |trans-title=Spam Calls: research shows how many receives every Chilean per month |url=https://www.latercera.com/pulso/noticia/llamadas-spam-estudio-muestra-cuantas-recibe-cada-chileno-al-mes/ |url-status=live |access-date=24 Feb 2026 |website=La Tercera}}</ref> | ||
== | ==Exempt modification and effects== | ||
[[File:Prefixescl.png|thumb|An official Image from the Chilean Government and Subtel, showing a brief explanation of the norm]] | [[File:Prefixescl.png|thumb|An official Image from the Chilean Government and Subtel, showing a brief explanation of the norm]] | ||
All phone numbers that belong to telecommunications companies that do commercial or massive phone calls are forced to add a prefix to their numbers in order to be recognizable: | All phone numbers that belong to telecommunications companies that do commercial or massive phone calls are forced to add a prefix to their numbers in order to be recognizable: | ||
Revision as of 21:56, 7 April 2026
The Phone Number Prefix Normative (in Spanish: Norma de Prefijos Telefónicos), also known as the "anti-spam law" is a modification of the Chilean Telecommunications Subsecretary Exempt N° 1319. The modification was announced by the Chilean government in March 2025[1] and has been taking effect since August 13, 2025. The purpose of this law is to mandate commercial phone numbers to add fixed number prefixes to be easily identified by Chilean consumers and to prevent scams and malicious phone calls disguised as commercial calls. [2]
Background
Researches done in the country have reported the amount of average spam calls a person receives per month has increased the last years. The quantity of reports of fraudulent calls to the police also have increased.
According to a research of the national Investigation Police (PDI), during 2024, the total amount of reports of fraudulent was 4,533. This quantity was 19% higher than the amunts of reports that were done in 2023. [3][4]
Also, researches and reports by Hiya done in 2024 stated that in Chile, a person receives an average of 28 spam calls per month, being a number that shares with Brazil, also being the highest number in Latin America. The research also stated a 25% of these calls belonged to fraudulent phone calls. The same research done in 2023 showed the average quantity of spam calls per month was 20. [5]
Exempt modification and effects
All phone numbers that belong to telecommunications companies that do commercial or massive phone calls are forced to add a prefix to their numbers in order to be recognizable:
- The prefix 600 in a number is used to identify numbers that belong to entities that do phone calls with publicitary purposes that are desired, requested, expected by the user or accepted by service contracts.
- The prefix 809 in a number is used to identify numbers that belong to entities that do phone calls with publicitary purposes that are undesired by the user. [6] [7]
This law also allows to identify better what publicitary calls are scams, by identifying if the number that called has or doesn't have these prefixes.
Companies that do not comply or that use a different prefix are fined with an approximate amount that can vary between $406 and $405,784. Consumers are able to report to the Telephonic Subsecretary (SUBTEL) if they find a company that is not complying with the norm.
Consequences
According to a survey of CADEM, a national research company, 80% of Chileans can recognize commercial cals from the number prefixes, and 79% of them do not answer these calls after the implementation of the law. [8]
References
- ↑ "Gobierno anuncia implementación de numeración especial para la identificación de llamadas comerciales" [Government announces the implementation of special numeration for identifying commercial calls]. Subtel. SUBTEL. 20 March 2025. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Chile estrena prefijos 600 y 809: así cambian las llamadas comerciales (y cómo evitar estafas)" [Chile releases 600 and 809 prefixes: this is how commercial calls change (and how to avoid scams)]. Defensa y Justicia Abogados. Defensa y Justicia. 14 Aug 2025. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ SUBTEL (12 Aug 2025). "Desde este miércoles las llamadas comerciales y masivas deberán llevar los prefijos 600 y 809 para su identificación" [Starting this wednesday, commercial and massive calls must have 600 and 809 prefixes in order to be identified]. SUBTEL. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Estafas telefónicas van al alza: Denuncias aumentaron un 19% durante 2024" [Phone scams are in rise: Reports were increased by 19% during 2024]. CNN Chile. CNN Chile. 5 Feb 2025. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Vega, Fernando (7 Apr 2025). "Llamadas Spam: estudio muestra cuántas recibe cada chileno al mes" [Spam Calls: research shows how many receives every Chilean per month]. La Tercera. Retrieved 24 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Estrella Oporto, Sandar (9 Aug 2025). "El nuevo prefijo para identificar las llamadas de spam o no deseadas" [The new prefix for identifying spam or undesired calls]. La Tercera. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "¿En qué consiste la Norma de Prefijos Telefónicos?" [What does the Telephone Prefix Norm consist of?]. WOM Chile. WOM Chile. 2025. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ CHH (20 Jan 2026). "Cadem 5C: 79% de los chilenos no contesta llamadas con prefijos 600 y 809" [Cadem 5C: 79% of Chileans do not answer phone calls with the 600 and 809 prefixes]. Chicureo Hoy. Retrieved 25 Feb 2026.
{{cite web}}: CS1 maint: url-status (link)