HP Instant Ink: Difference between revisions
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'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web |date=24 Sep 2013 |title=HP launches new Instant Ink programme |url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ |url-status=dead |archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ |archive-date=3 May 2022 |access-date=26 Mar 2023 |website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges. | '''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web |date=24 Sep 2013 |title=HP launches new Instant Ink programme |url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ |url-status=dead |archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ |archive-date=3 May 2022 |access-date=26 Mar 2023 |website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges. | ||
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All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>{{Cite web |date=9 May 2023 |title=HP+ printers models ending with the letter "e" does not recognize compatible cartridges |url=https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges |url-status=live |access-date=26 Mar 2025 |website=Shopper+ |archive-url=http://web.archive.org/web/20251013130101/https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges |archive-date=13 Oct 2025}}</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner. | All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>{{Cite web |date=9 May 2023 |title=HP+ printers models ending with the letter "e" does not recognize compatible cartridges |url=https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges |url-status=live |access-date=26 Mar 2025 |website=Shopper+ |archive-url=http://web.archive.org/web/20251013130101/https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges |archive-date=13 Oct 2025}}</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner. | ||
== | ===Incidents=== | ||
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | |||
On July | ==Class-action lawsuit ''(2021—2023)''== | ||
On 6 July 2021, a [[class action|class-action lawsuit]] was filed against HP.<ref>[https://www.classaction.org/media/barnert-v-hp-inc.pdf Barnert v HP Inc.] Case File via classaction.org ([http://web.archive.org/web/20250708171736/https://www.classaction.org/media/barnert-v-hp-inc.pdf Archived])</ref> | |||
The main allegations made in the suit were: | The main allegations made in the suit were: | ||
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==Workarounds== | ==Workarounds== | ||
{{Main|Guide: HP Ink Cartridge ID Chip Swap}} | |||
It is possible on some HP cartridge models and their respective printers to replace the DRM chip of an incompatible cartridge with one from a compatible OEM cartridge. This possible because many HP cartridge models share the exact same physical dimensions despite the difference in name. This also allows for the use of less expensive, third-party cartridges or refillable cartridges in printers that may not have had them available for purchase otherwise. | It is possible on some HP cartridge models and their respective printers to replace the DRM chip of an incompatible cartridge with one from a compatible OEM cartridge. This possible because many HP cartridge models share the exact same physical dimensions despite the difference in name. This also allows for the use of less expensive, third-party cartridges or refillable cartridges in printers that may not have had them available for purchase otherwise. | ||
==See also== | ==See also== | ||
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==References== | ==References== | ||
{{Reflist}} | |||
[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||
[[Category:Lawsuits]] | [[Category:Lawsuits]] | ||
[[Category:Subscription-based services]] | [[Category:Subscription-based services]] | ||